Hi,

In this case the snapshot got created successfully, mounted and checked consistency, however the process that failed was the roll.over to tape.

What you should check:

1.- Pool configuration.

2.- Group Configuration (Pool selected has to be correctly configured to allow data from this group).

3.- Name Resolution: Please read the message again carefully:

make sure you have configured at least one NetWorker Device and client resources are configured for the application host[exchangeserver.domain ] and the proxy client[exchangeserver.domain] on NetWorker Server [backupserver.domain]

And double check the names. Ensure all aliases for the Exchange server are included in the alias field of the client configuration, including, just in case, short name, FQDN, SHORT NAME and FQDN (upper case and lower case).

Also ensure the name resolution between Exchange server and client.

Check the name resolution from NW server to Exchange server with all required names.

If all this is checked and correct, render the daemon.raw from the client and check if there is any meaningful error in there, otherwise I believe you could be facing a client ID issue.

Thank you.

Carlos.

HI Back again after moving the logs

it took long time to fail this time new results pasted

Exchangeserver
APPLICATIONS:\Microsoft Exchange 2010\Mailbox Database 1114983022
failed:full:save:nsrsnap_vss_save
* Exchangeserver:APPLICATIONS:\Microsoft Exchange 2010\Mailbox Database 1114983022: No full backups of this save set were found in the media database; performing a full backup
* Exchangeserver APPLICATIONS:\Microsoft Exchange 2010\Mailbox Database 1114983022: Backup of [APPLICATIONS:\Microsoft Exchange 2010\Mailbox Database 1114983022] failed

Exchangeserver
APPLICATIONS:\Microsoft Exchange 2010\Public Folder Database 0904658189
failed:incr:save:nsrsnap_vss_save
* savegrp: suppressed 4 lines of verbose output
63372:nsrsnap_vss_save:NMM .. Registration of snapshot set failed -- NMM .. Operation unit failed with error Please make sure you have configured at least one NetWorker Device and client resources are configured for the application host[exchangeserver.domain ] and the proxy client[exchangeserver.domain] on NetWorker Server [backupserver.domain]
77175:nsrsnap_vss_save:NMM ..  completed commit replica with status of false.
63335:nsrsnap_vss_save:NMM backup failed to complete successfully.
Internal error.
68151 1329826324 2 0 0 5584 4028 0 exchangeserver.domain nsrsnap_vss_save 39 nsrsnap_vss_save: Exiting with failure. 0

exchangeserver.domain

index
succeeded:9:index
backupserver.domain: index:scoas-mbx1 level=9,    2 KB 00:00:44      2 files

HI still same result

configured group --> under snapshot to use the required pool ,clients have both fqdn and short entries ,

i can ping with fqdn and short names also from exchange and backup server

deamon has nothing regarding connection

WOWWWWWWW,it worked ,there was a dot instead of - in aliases fqdn

i took my first exchange 2010  backup with networker

verified logs ,it got cleared also ,

Where are you Rojas ,shall we go for a party ??

Thanks for the extended help carlos rojas

Hey Zkk,

I'm glad it worked for you, I know that feeling of taking the first backup with NMM.

If you come over to middle east let me know .

Thank you.

Carlos.

Hi Carlos

i have worked with hp DP and Backupexec ,but when it came to Networker i lost my hopes with backup ,

but first time in my career

i am getting an extended help from a support foum ,

Hi,

I'm sure you will get familiar with NetWorker soon, once you "suffer" with the first implementations you'll see it's not that complicated

This forum works pretty well, and I'm glad I could help.

Thank you.

Carlos.

Zkk,

Which rollup sir ?

version 14.1 build 218.15

Hi,

I have performed snapshot backup using NMM for only passive database. But i was getting error 2034 and hence the backup could not be completed. I have already logged a call with EMC and they are advising to upgrade my Exchange from Rollup 5 to Rollup 6 or to SP2.

Zkk: Please let me know what version of exchange are you using.

Please help me out in this matter.

Regards,

Pratik.

Hi Pratik,

I don't think Event ID 2034 is related to Exchange SP, I would suggest you to take a look at here:

http://technet.microsoft.com/en-us/library/dd876851.aspx

http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exchange&ProdVer=6.5.6940.0&EvtID=2034&EvtSrc=MSExchangeSA&LCID=1033

http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exchange&ProdVer=8.0&EvtID=2034&EvtSrc=MSExchangeRepl&LCID=1033

You should look into the Application, System and Exchange event logs, as this could be caused by something else, more likely an issue with Exchange VSS writers.

Did you run NMM Config Checker? If so, is there any mention to any VSS missing hotfix?

Thank you.

Carlos.

Hi Carlos,

If i specify the "all" value, will it take backup of my active database as well. As it is production time now, i cannot take the backup of the active DB now. If it is only passive, then i can take it.

Regards,

Pratik.

Hi Pratik,

That build should be Exchange 2010 SP1.

Check your version and build and you will know yours, comparing with the following link:

http://thoughtsofanidlemind.wordpress.com/2010/09/10/getting-exchange-2010-version-number/

http://social.technet.microsoft.com/wiki/contents/articles/240.exchange-server-and-update-rollups-builds-numbers.aspx

Thank you.

Carlos.

Hi,

I tried to run the backup just now again with the same configuration. The error message is as follows:

savegrp: suppressed 8 lines of verbose output

80271:nsrsnap_vss_save:NMM .. Valid snapshot policy. Group: "EXCHANGE2010SDCDAG" Snapshot Policy: "Serverless Backup" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "All" Level: "full".

Failed to initialize PowerShell session, retrying to initialize Powershell session using credentials...

47363:nsrsnap_vss_save: nsrpsd service is running on MAHA-MUM-MB02.

NMM ... Using client name MAHA-MUM-MB02, the version of the Exchange server is Exchange 2010.

82624:nsrsnap_vss_save:Save set name APPLICATIONS:\Microsoft Exchange 2010\ROLE 1 is valid.

63335:nsrsnap_vss_save:NMM backup failed to complete successfully.

Internal error.

68151 1329898423 2 0 0 3604 8656 0 maha-mum-mb02 nsrsnap_vss_save 39 nsrsnap_vss_save: Exiting with failure. 0

maha-mum-mb02.MAHAGOV.LOCAL APPLICATIONS:\Microsoft Exchange 2010\ROLE 1: Backup of [APPLICATIONS:\Microsoft Exchange 2010\ROLE 1] failed

Regards,

Pratik