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March 25th, 2015 11:00
Exchange 2013 Issue
Exchange 2013 Database is mounted state but getting error "Database is dismounted"
ERROR:The database "DBname" is dismounted. Mount the database before creating or running any jobs.
49931:nsrsnap_vss_save:RM .. 024307 ERROR:A COM error occurred while discovering databases. The error code is 0x80010105. The error message is: The server threw an exception..
49931:nsrsnap_vss_save:RM .. 027202 ERROR:Windows API GetVolumePathName failed with Windows error: The filename
49931:nsrsnap_vss_save:RM .. 024307 ERROR:A COM error occurred while discovering databases. The error code is 0x80010105. The error message is: The server threw an exception..
49931:nsrsnap_vss_save:RM .. 024298 ERROR:The database "DBname" is dismounted. Mount the database before creating or running any jobs.
49931:nsrsnap_vss_save:RM .. 027202 ERROR:Windows API GetVolumePathName failed with Windows error: The filename
49931:nsrsnap_vss_save:RM .. 024307 ERROR:A COM error occurred while discovering databases. The error code is 0x80010105. The error message is: The server threw an exception..
49931:nsrsnap_vss_save:RM .. 024298 ERROR:The database "DBname" is dismounted. Mount the database before creating or running any jobs.
49931:nsrsnap_vss_save:RM .. 102206 ERROR:Validation failed.
Backup Parameters:
NSR_SNAP_TYPE=vss
CIRCULAR_PROMOTION_POLICY=Promote
NSR_ALT_PATH=E:\mnt
NSR_EXCH_CHECK=yes
NSR_ESE_UTIL_SEQUENTIAL=False
NSR_ESE_UTIL_THROTTLE=False
NSR_CHECK_JET_ERRORS=all


ble1
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March 25th, 2015 13:00
Did you verify it? What happens if you run "Get-MailboxDatabase -Status | select name, mounted" in PS window? Which version of NMM are you using?
sddc_guy
159 Posts
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March 25th, 2015 21:00
He said it´s mounted in the first line :-)
ericsimson5
1 Message
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March 25th, 2015 22:00
Have you restarted Information Store and then tried again? Try this and check the result.
Check this post - Top Exchange Database Mounting Issues And Fixtures it might be useful for you as in this post various Exchange Database Mounting Issues And Fixtures have been discussed.
ble1
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March 26th, 2015 02:00
I don't trust humans :-D
crazyrov
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March 26th, 2015 02:00
Prasanna, what is the combination of NetWorker client and NMM are you using on the Exchange server ?
prashanna
48 Posts
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March 26th, 2015 06:00
NW server 8.1.1.7 Nw client 8.1.1.7 NMM 3.0.1
if I skip the CIRCULAR_PROMOTION_POLICY=skip few servers backups are running fine but not the servers..

prashanna
48 Posts
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March 26th, 2015 21:00
Executed the cmd "Get-MailboxDatabase -Status | select name, mounted" DB shows mounted n online..
ble1
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March 27th, 2015 02:00
Sure, but was that executed during backup attempt? I'm not sure myself what is going on nor why, but obviously API gets an idea that DB is not mounted so perhaps running that command in loop while backup is running would be good to see what is going on and just to be safe on whether there is split brain or not. Which CU are you using?
prashanna
48 Posts
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April 4th, 2015 06:00
Db is online mode during backup. Still facing the same issue
prashanna
48 Posts
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May 13th, 2015 22:00
No luck.. Still facing the same issue. DB shows mounted as per Exchange console but NMM still throwing the same error.