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October 18th, 2012 11:00
Exchange email account file recovery using NetWorker User
We use an Exhange server to file and backup emails of VIP's and backed up in a specified group in the NetWorker. I have recovered files before but never emails. We had a user delete emails before he/she left and my boss wanted me to recover his deleted emails using the NetWorker User (7.5 just fyi). Our executives are assigned to a specific mail storage and I used ExMerge to pull the mail box but the person deleted his/her emails up to a certain date so when I explore the older email pst file they are all empty. So, hopefully someone can direct me in a general direction on how to recover emails that were backed up using the NetWorker. I looked through the files of the Exchange account server but it does not give me the group of which the person was assigned to. Hopefully I am making some sense, as it has me going cross eyed.
Bebo2k
544 Posts
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October 18th, 2012 20:00
Hi ALFNetworker,
Would you please clarify more your issue? I didnt get what you mean by your question, you trying to recover the user mailbox but you dont know which storage group this user was member in or you are looking for the restore procedures from NetWorker ?
If you are looking for the restore procedure, so are you using Mailboxes Backup or the Information store backup ? and which module you are backing up Exchange with, NMM or NME ?
Thanks,
Ahmed Bahaa
ALFNetworker
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31 Posts
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October 19th, 2012 03:00
I apologize, so hopefully I can clarify the issue. We have an exchange server where the emails are backed up in a specified group. Certain groups are all backed up together but the supervisor emails are backed up to a specified group in case we have to restore one of the users mailbox rather that the whole company mailbox. We use the NetWorker Console 7.5 to manage our backups and NetWorker User 7.5 to recover files that have been backed up to tape.
So what I need to figure out is how to recover emails from an executive's mailbox who is no longer with the company. I will provide as much info on the group that the person is assigned to in hopes to clarify the issue some.
Client Properties:
GENERAL TAB:
Scheduled Backup is checked
Save Set:
MSEXCH:MB/
Group:
Exec Mailboxes
Schedule:
Exec Mailboxes
APPS & MODULES TAB:
Backup command: nsrxchsv -p F:\networkerspool
GLOBALS (1 of 2) TAB:
Client ID:
Aliases:
exchangeserver
exchanserver.corp.companyname.com
Parallelism: 4
Priority: 100
GLOBALS (2 of 2) TAB:
Storage nodes: nsrserverhost
INFO & LICENSING TAB:
Enabler in use: yes
Statistics:
Licensed application: NetWorker Module for Microsoft Exchange Server
CPUs: 2
Server: backupserver
Client OS type: Windows NT Server
NetWorker version: LNMs_2008.Build.274
INDEX TAB:
Index operation: Idle
SYSTEM TAB:
Type: NSR Client
Hostname: backupserver
Administrator:
Bebo2k
544 Posts
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October 23rd, 2012 07:00
Hi ALFNetworker,
As I understand now that you have Exchange 2007 backed up by NME and you have backed up individula mailboxes. So now i would like to ask,Is that user has been deleted from the Active directory ? If the user account is removed from the Active Directory, create a new user account and mailbox using the original name.
If the username still exists and its mailbox as well, Open the NME GUI and chane the browse time to the date you are looking to recover from, this should populate the individual mailboxes that you are backing up (using the saveset MSEXCH:MB/ ) , you should find the mailboxes names under the tree to recover. but if the mailbox and user account has been deleted, you have to re-create them with the original name.
Hope this helps, Waiting your updates.
Ahmed Bahaa