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13 Posts
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2071
October 19th, 2011 02:00
Failed to restore Exchange 2010 database!!!
Hi,
We have no problems with the backup of our exchange 2010 mailbox db, but failed to recover the database.
Configure information:
Networker server and client version: 7.6.2
NetWorker Module for Microsoft Applications version 2.3.0.87
dag1.vpbtc.labmof.vn
mb-01.vpbtc.labmof.vn
mb-02.vpbtc.lab.mof.vn
save sets:
APPLICATIONS:\Microsoft Exchange 2010
App information for mb-01 and mb-02:
NSR_SNAP_TYPE=vss
NSR_EXCH2010_BACKUP=active
NSR_ALT_PATH=c:\mount
NSR_EXCH_CHECK=no
NSR_EXCH_DAG=dag1.vpbtc.labmof.vn
Using the NMM GUI with mb-01.vpbtc.labmof.vn to recover but failed with following message:
Recovering a subset of 1 files within C:\ProgramData\EMC\NetWorker\ into C:\Program Files\Legato\nsr\tmp\4204693623\ProgramData\EMC\NetWorker
Received 1 matching file(s) from NSR server `emcbackup.vpbtc.mof.vn'
Recover completion time: 10/19/2011 3:51:50 PM
Requesting 1 recover session(s) from server.
C:\Program Files\Legato\nsr\tmp\4204693623\ProgramData\EMC\NetWorker\LG_VSS_CLIENT1914594029.xml
NMM .. Restored the snapshot metadata file to 'C:\Users\administrator.LABMOF\AppData\Local\Temp\2\vssclient_1915514661.xml'
31957:nsrsnap_vss_recover: No cover-sets found in NW server [emcbackup.vpbtc.mof.vn] for time of [1319012519].
47354:nsrsnap_vss_recover: Could not find cover saveset for time '1319012519'
NMM .. Failed to fetch any snapshot session savesets saveset for time '1319012519'
NMM .. Failed to find the backup type based on the backup hint.
63422:nsrsnap_vss_recover:NMM .. unable to perform initialization for processing single savetime -- 1319012519.
Recovering a subset of 2 files within C:\ProgramData\EMC\NetWorker\ into C:\Program Files\Legato\nsr\tmp\4204693623\ProgramData\EMC\NetWorker
Received 1 matching file(s) from NSR server `emcbackup.vpbtc.mof.vn'
Recover completion time: 10/19/2011 3:51:58 PM
Requesting 1 recover session(s) from server.
C:\Program Files\Legato\nsr\tmp\4204693623\ProgramData\EMC\NetWorker\LG_VSS_CLIENT1914594029.xml
NMM .. Restored the snapshot metadata file to 'C:\Users\administrator.LABMOF\AppData\Local\Temp\2\vssclient_19155155497.xml'
31957:nsrsnap_vss_recover: No cover-sets found in NW server [emcbackup.vpbtc.mof.vn] for time of [1319012519].
47354:nsrsnap_vss_recover: Could not find cover saveset for time '1319012519'
NMM .. Failed to fetch any snapshot session savesets saveset for time '1319012519'
NMM .. Failed to find the backup type based on the backup hint.
63422:nsrsnap_vss_recover:NMM .. unable to perform initialization for processing single savetime -- 1319012519.
50325:nsrsnap_vss_recover:nsrsnap_vss_recover: Recovery operation succeeded.nsrsnap_vss_recover complete time: 10/19/2011 3:52:07 PM
Recover program exited with status: 0
The options specified in the Recover Options Dialog have been reset back to their safe default values.
Recover end time: 10/19/2011 3:52:09 PM
Recover elapsed time: 0 minutes, 28 seconds
Using the NMM GUI with mb-01.vpbtc.labmof.vn instead of mb-01.vpbtc.labmof.vn to recover but doesn't show any save set or database to restore
Anyone please help!!!
Tien.
36115_carloscor
217 Posts
0
October 24th, 2011 02:00
Hello Tien,
When performing a restore on DAG environments you need to select the DAG client to browse/restore, otherwise NMM/NetWorker won't find any coverset to be restored, as per error message:
nsrsnap_vss_recover: No cover-sets found in NW server [emcbackup.vpbtc.mof.vn] for time of [1319012519].
You need to manually add the DAG client (with FQDN) in NMM GUI:
Options->Configure Options->Click on the "refresh button" (2 green arrows) and add the client from the list on the left hand side.
Let us know if that works for you.
Thanks.
Carlos.
Tien Bui
13 Posts
0
October 24th, 2011 03:00
Hi Carlos,
I'm using the NMM GUI with dag1.vpbtc.labmof.vn instead of mb-01.vpbtc.labmof.vn to recover but doesn't show any save set or database to restore...
Checked the server index and there is no index for client dag1.vpbtc.labmof.vn. Is this normal?
Thank you
Tien
36115_carloscor
217 Posts
0
October 24th, 2011 03:00
Hi Tien,
That is not normal, but I guess that the client has not been created yet for the DAG client, can you please check?
Note that the creation of a client entry is required despite the backup will never be ran for the DAG itself, it's for indexing purposes.
If you have any doubt please check the following article about how to configure NMM for Exchange 2010 DAG backups:
http://solutions.emc.com/emcsolutionview.asp?id=esg124052
Thank you.
Carlos.