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September 16th, 2019 00:00

Fake failed backup due to bad resource pool.

Hi,

I'm new here, so please forgive me mistakes. I have a problem with a false backup / workflow failure.

On the monitoring tab, I notice that the VMWare backup failed, but in detail I see that all virtual machines were successfully created. So I looked into the logs and discovered the following entries:

09/16/19 02:00:09 Unable to find selected vCenter container work item with ID "resgroup-4822" in vCenter, the work item will be skipped.
09/16/19 02:00:09 Unable to find selected vCenter container work item with ID "resgroup-2406" in vCenter, the work item will be skipped.

The group details shows me:

nsrpolicy group display -g DRS_DC1_Services
type: NSR Protection Group;
administrator: *@*
backup optimization: Capacity;
comment: ;
name: DRS_DC1_Services;
protection group list: ;
restricted data zone: ;
work item query: ;
work item source: static;
work item subtype: All;
work item type: vmware;
work items: \
"{\"vcenter_name\":\"vcs1\",\"clients\":[{\"moref-id\":\"vm-14001\",\"type\":\"\
VirtualMachine\",\"uuid\":\"5027f401-5a31-f276-d550-794bc08ede28\"},{\"moref-i\
d\":\"vm-71248\",\"type\":\"VirtualMachine\",\"uuid\":\"50269636-0fe3-86fd-087\
2-e1bd1a48cbdd\"},{\"moref-id\":\"vm-83908\",\"type\":\"VirtualMachine\",\"uui\
d\":\"5026fc75-6e64-5519-1b70-847a5f22db21\"},{\"moref-id\":\"vm-960\",\"type\"\
:\"VirtualMachine\",\"uuid\":\"5022f031-97dc-34b3-7529-142150bf46c3\"},{\"more\
f-id\":\"resgroup-2406\",\"type\":\"ResourcePool\"},{\"moref-id\":\"resgroup-4\
822\",\"type\":\"ResourcePool\"}]}";
work items disabled: ;

 

I am not sure what for those 2 are. Can you please help me to fix it or just remove? It is anoinyg to see every day a failed backup when it is working properly. I have tried to update the group and remove it via CLI:

nsrpolicy group update vmware -g DRS_DC1_Services -O resgroup-2406

5 Posts

September 17th, 2019 23:00

Thank you for you help and suggestions. It was really easy to fix it. I do not know why I did not do it before. I have deselected all VM's and selected again those which are needed. It looks like there was some old entries somewhere and it cleared it. 

2.4K Posts

September 17th, 2019 16:00

The output alone is important. However, it is only one piece of the puzzle.

Lots of guessware to be answered. In general:

  -  what are you using at all (at least software & version)

  -  what method do you use (VBA, NVP or ?)

Add a little meat to the bone ...

 

 

2.4K Posts

September 17th, 2019 17:00

4 Operator

 • 

1.3K Posts

September 17th, 2019 22:00

Can you in turn go to the NMC -> Protection -> Groups -> click on your group and make sure that the correct VM/resources are selected in there ?

5 Posts

September 17th, 2019 23:00

@crazyrov I have checked that, there is no inccorect selection.

 

5 Posts

September 17th, 2019 23:00

@bingo.1This is not working with those 2 resources.

4 Operator

 • 

1.3K Posts

September 17th, 2019 23:00

The VMware integration guide states that if a resource pool is deleted and recreated the backup fail. You might have to recreate the protection group to get rd of this error. But before doing so, I would go back to my VMware admin and get more information about the 2 resource pools that are listed in your list.

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