Library could not be auto configured

Question

Hello @all! I have installed Networker 7.4.1SP1 (30 day Trial) on Windows Server 2003 x64 R2 SP2 Standard Edition . When i scan for a Library in Networker MMC i see in Monitoring following messages: Jan 30 08:29:02 iuwam: NetWorker media: (info) Jan 30 08:29:02 iuwam: NetWorker media: (info) Searching for NetWorker SCSI devices on 'iuwam'...Jan 30 08:29:02 iuwam: NetWorker media: (info) Starting dvdetect process on host 'iuwam'...Jan 30 08:29:03 iuwam: NetWorker media: (info) Could not find NSR device resource for \.\Tape0Jan 30 08:29:03 iuwam: NetWorker media: (info) Found new sdlt device \.\Tape0 on host . ( ) Jan 30 08:29:03 iuwam: NetWorker media: (info) Could not find NSR device resource for \.\Tape1 Jan 30 08:29:03 iuwam: NetWorker media: (info) Found new sdlt device \.\Tape1 on host . ( ) Jan 30 08:29:03 iuwam: NetWorker media: (info) No configured libraries detected on storage node iuwam. Jan 30 08:29:03 iuwam: NetWorker media: (info) Library `COMPAQ@4.0.0' found on storage node `iuwam' is not auto-configurable because no serial number is returned. Jan 30 08:29:03 iuwam: NetWorker media: (info) Found the new Standard SCSI Jukebox COMPAQ@4.0.0. ( ) Jan 30 08:29:03 iuwam: NetWorker media: (info) but there is problem communicating with this library (COMPAQ@4.0.0). It may be claimed by another driver. Jan 30 08:29:03 iuwam: NetWorker media: (info) Ending dvdetect process on host 'iuwam'... Jan 30 08:29:05 iuwam: NetWorker media: (info) 'inquire' results the following: C:\Documents and Settings\Administrator>inquireIn update_scsi_bus_map: open_bus invalid on nadapters = 6scsidev@3.0.0:HITACHI HDS7250SASUN K2AO|Diskscsidev@3.2.0:HITACHI HDS7250SASUN K2AO|Diskscsidev@4.0.0:COMPAQ MSL5000 Series 0516|Autochanger (Jukebox), \.\Changer0scsidev@4.1.0:COMPAQ SuperDLT1 5555|Tape, \.\Tape0scsidev@4.2.0:COMPAQ SuperDLT1 5555|Tape, \.\Tape1 So jbconfig doesn't work, too: What kind of Jukebox are you configuring? [1] 214484:jbconfig: Scanning SCSI buses; this may take a while ...In update_scsi_bus_map: open_bus invalid on nadapters = 639078:jbconfig: Jukebox error: cannot open scsi deviceC:\Documents and Settings\Administrator> In Windows Device Manager the medium changer and tapes were installed correctly. 'Removable Storage Service' in Windows is already disabled. There is no other process which could be connected to jukebox. Can anybody help ??

amediratta · Answer

I think you should involve EMC Support for this. For NW 732, they had a patch for a similar message. They claimed NW 733 & & 7.4 allready had them covered. Even if you get this message, jbconfig would configure the library and it actually works fine.

ble1 · Answer

3 days ago I configured one MSL5000 with SDLT600 no problems using 7.4SP1 under x64 win2k3 (using jbconfig).

GUI is right - you do not get serial numbers thus autoconfig won't work. jbconfig should, but it seems as it can't talk to library. Try sjirdtag 4.0.0 to see if you get an answer as that should also open scsi device port for communication.

marv2 · Answer

Thanks for help. I found out that this library (Compaq MSL5026) is only compatible with Networker on Windows 32 Bit Systems. My System is x64 and so it is not compatible. Now we think to install Windows Server 2003 32Bit Edition.

marv2 · Answer

Here is output of sjirdtag:C:\Documents and Settings\Administrator>sjirdtag scsidev@4.0.0In update_scsi_bus_map: open_bus invalid on nadapters = 6scsidev@4.0.0: Unknown errorC:\Documents and Settings\Administrator>

ble1 · Answer

As I said, mine was x64 too and it works fine - so issue is somewhere else. Have you tried sjirdtag command?

ble1 · Answer

And that's exactly why jbconfig is failing too. Why is now beyond my pot of ideas. I had an issue like that, but in my case RSM was enabled. You said you had disable it already so... You must also make sure no library driver is installed or any other program/driver that would mess around (take over control) of library. sjirdtag is using SJI protocol to communicate directly with library (so no NW here) and it shows here that you can't have access to it from that host (it is visible, but communication path is broken or taken exclusively by something else).

Sltn · Answer

Hrvoje (it is visible, but communication path is broken or taken exclusively by something else). I have the same problem what is the solution ?

Sltn · Answer

Yes with networker 9 LTO6 juckbox I have the same behavior. I try to configure the library it says : cannot be autoconfigured it maybe claimed by another device.

Then: problem communicating with library because no serial number returned.

I can see the juckbox by inquire cmd. But with jbconfig it fails to be configured : SCSI command mode_sense failed.

I don't know what is the issue

Regards

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bingo.1 · Answer

For a 9 year old thread - do you have the exact configuration?

A bit more details would be helpful as there is not only one possible solution.

BTW - there are in fact (virtual) tape libraries which cannot be configured automatically.

In these cases, does a manual configuration (jbconfig) work at all?

yudong.hu · Answer

hi，did you solve this？I got same error.

bingo.1 · Answer

I wonder whether this is 'exactly' the same situation. Do not forget that 14 years have passed since the last message. So, despite the hardware most likely the OS and the NW versions are different, too.

The tape drives must be supported by the OS or a vendor-specific driver. NW only controls the jukebox. And do not forget that you must run jbconfig at the node which controls the library.

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