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53 Posts

752

June 30th, 2009 02:00

Lotus Domino Problem

The Lotus Domino server has 3 domino partitions, and backup of one of the partitions causes the server to crash, requiring a complete restart of the Domino server.

Lotus Notes Agent version 3.0.1

No changes have been made to the configuration of the server.

The backup command of the failing Partition is ¿c:\lotus\domino\nsrnml_config.p2¿

This file reads:

NSR_DEBUG_LEVEL=3
#NSR_EXCLUDE_FILE=c:\nmlexcl.lst
NSR_LOTUS_DATA_DIR=D:\TIU1\Data
NSR_BACKUP_LOTUS_DIR=TRUE
NSR_SKIPDBERRORS=TRUE
NSR_DEBUG_FILE=c:\backup_p2.log
NSR_CATALOGFILE="C:\Program Files\Legato\nsr\logs\catalog.p2"
Notes_ExecDirectory ="C:\Lotus\Domino"

The backup command for another working partition on the same server is: ¿c:\lotus\domino\nsrnml_config.p3¿

This file reads:

NSR_DEBUG_LEVEL=3
#NSR_EXCLUDE_FILE=c:\nmlexcl.lst
NSR_LOTUS_DATA_DIR=d:\pl-nts-mail01
NSR_BACKUP_LOTUS_DIR=TRUE
NSR_SKIPDBERRORS=TRUE
NSR_DEBUG_FILE=c:\backup_p3.log
NSR_CATALOGFILE="C:\Program Files\Legato\nsr\logs\catalog.p3"
Notes_ExecDirectory ="C:\Lotus\Domino"

The backup log file for p2 (failing partition) shows no obvious error messages compared to p3.

Any ideas on why this is causing a crash?

53 Posts

June 30th, 2009 02:00

There have been no changes.

2 Intern

 • 

1.1K Posts

June 30th, 2009 02:00

Has there been any changes to the system or has the problem suddenly appeared out of the blue?

6 Operator

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14.4K Posts

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56.2K Points

June 30th, 2009 05:00

I assume there should crash dump created which along with logs you could supply to both EMC and IBM for further analysis why this has happened.

2 Intern

 • 

1.1K Posts

June 30th, 2009 06:00

If the problem occurs again I would open a call to EMC. We saw a similar issue earlier in the year, each night the backup killed the server but the weekend full backup ran successfully and all backups after that. You may want to try doing a full backup and see if that helps...
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