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November 17th, 2011 02:00

NDMP Errors after Upgrading Networker 7.6.2 Windows

Hello,

after Upgrading to 7.6.2 Win2k3 32Bit we get Error Messages when doing NDMP Backups.

When creating temporary Files in the \nsr\tmp directory there is an Access deny for the Windows Group "NETWORK"

We did not run into this problem with the Networker Version before the Upgrade. It was Version 7.4.x

Especially the "fhfile" cannot be accessed.

Here are the Error  Log entries:

42785:nsrndmp_save: Performing backup to NDMP type of device

42897:nsrndmp_save: Opened the tape device : nrst0a

42910:nsrndmp_save: Performing Non-DAR Backup..

83563:nsrndmp_save: Performing full backup, BASE_DATE = 0

42952:nsrndmp_save: netapp:/vol/sg1/.snapshot/exchsnap__edv1234_11-16-2011_19.20.06/sg1.lun NDMP save running on 'networker.server.loc'

could not open file C:\Program Files\Legato\nsr\tmp\FileIndex1371811481\fhfile

42617:nsrndmp_save: NDMP Service Log: DUMP: Using Partial Volume Dump of selected subtrees

Here a snapshot of the Access list. After giving rights to the NETWORK Group it changes to access deny during the next NDMP Session

NetworkDenied_2.jpg

can anybody help? Thank you very much

2 Intern

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14.3K Posts

November 18th, 2011 09:00

Are you using latest 7.6.2.6 or some earlier build?

7 Posts

November 21st, 2011 23:00

we are running "NetWorker 7.6.2.1.Build.638 Network Edition/62"

is this Error specific to a special Built of Networker 7.6?

2 Intern

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14.3K Posts

November 22nd, 2011 07:00

I'm not sure if permissions are problem and if newer build would fix it.  Latest official build is 689 so you may wish to give it a try to be on the safe side.  I also do not see why network group should be involved.  Index processing is done locally by backup server and I expect that one to have full control over its own data.

63 Posts

November 23rd, 2011 02:00

Hi

Are you getting any backups at all from the NAS?

I have had some wierd problems with the same release of Networker backing up from a Celerra box.

It was fixed with an entry in the Host table of the Networker server pointing to the Celerra box.

Also check if IPV6 is enabled and disable if it is.

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