NMM Exchange admin configuration tool always fails with "user does not exist", even when we try to create a new user. So neither we can update the existing user nor create a new one.
We have an existing user with all privileges to run NMM backup and recovery, config checker is ok with it and temporarily it had for the tool recommended Domain admin rights. So because we have that user (and it worked with 8.2, where we already had configured a DAG federated backup) we hoped we won´t need this admin config tool.
At least we had to take a step back to 8.2 to make Exchange backup working again, currently we have an EMC call open for it.
I have worked on upgrading NMM from 8.x to 9.x, running Exchange configuration admin tool is a must...Make sure you run it using a Domain Administrator ID as it does a lot of things in background like creating group if you select so....creating user....assigning permissions and so on.
May be when you resume working on 9.x, try running it from a domain administrator user.
SurajPujari
155 Posts
0
April 26th, 2018 06:00
Give this a shot and share the results:
Login to one of the node out of 6 and run NMM Exchange Admin Configuration tool.
Click on Update admin Password and select the nodes which you want it to run on. Make sure you select all 6 nodes.
I am suspecting the password has not been synced on the ones which are holding passive copies for the missing DBs.
Trigger a Backup and let me know how it goes.
networkerdude
6 Posts
0
April 27th, 2018 05:00
Sorry,
I should have told the following before:
NMM Exchange admin configuration tool always fails with "user does not exist", even when we try to create a new user. So neither we can update the existing user nor create a new one.
We have an existing user with all privileges to run NMM backup and recovery, config checker is ok with it and temporarily it had for the tool recommended Domain admin rights. So because we have that user (and it worked with 8.2, where we already had configured a DAG federated backup) we hoped we won´t need this admin config tool.
At least we had to take a step back to 8.2 to make Exchange backup working again, currently we have an EMC call open for it.
Regards,
Christian
SurajPujari
155 Posts
0
April 28th, 2018 00:00
I have worked on upgrading NMM from 8.x to 9.x, running Exchange configuration admin tool is a must...Make sure you run it using a Domain Administrator ID as it does a lot of things in background like creating group if you select so....creating user....assigning permissions and so on.
May be when you resume working on 9.x, try running it from a domain administrator user.