Networker 8.2.3 with VNX In-Frame and Meditech Module Failure

Question

Hello Experts, I have been working on setting up In-Frame VNX VNX-SNAP on Networker running on Windows 2008R version 8.2.3 and a VM Meditech Proxy running on Windows 2012 with Networker Client 8.2.3 version with all required EMC Solution Enabler, NAVISECCLI, SnapCLI and ADMSNAP. From the Same Proxy Host I can run Manual Snapshot(Using NAVISECCLI) without any errors. Tested Security Files, VNX Snapshot functionality with out Networker and Meditech Module. Based on the NSMEDISV logs from the Networker Proxy Host following things are working  and failing : 1) Communication to Proxy 2) Getting Meditech Census LUN information from Meditech Segments 3) Quiesce those LUNS 4) VNX Consistent Group informaton, LUN Information/Snapshot information When it's actual time for the Snapping those LUNS it's giving following error and fails with emc_snapview::createVNXsession, inbuf output [Caller not privileged.] 5) After this failure, it's cleans up and Unquiesce Meditech LUNS show Networker job failure on Networker's Monitoring Console. nsr/storage/ssm/emc_clariion/cli_methods.cpp 4992 PSDBG 9] emc_snapview::esv_spawn, cmd:D:\Program Files (x86)\EMC\Navisphere CLI
aviseccli.exe flush -o 6006016010B028001A38AA6BA0DDE611 0 3/23/2017 9:43:37 AM  0 0 0 536 2004 0 wb2-vmednw01.ars.edu nsrmedisv NSR info [msg #31024 nsr/storage/ssm/emc_clariion/cli_methods.cpp 5143 PSDBG 7] Exiting : emc_snapview::esv_spawn 0 3/23/2017 9:43:37 AM  0 0 0 536 2004 0 wb2-vmednw01.ars.edu nsrmedisv NSR info [msg #31025 nsr/storage/ssm/emc_clariion/cli_methods.cpp 4979 PSDBG 7] Entering: emc_snapview::esv_spawn 0 3/23/2017 9:43:37 AM  0 0 0 536 2004 0 wb2-vmednw01.ars.edu nsrmedisv NSR info [msg #31026 nsr/storage/ssm/emc_clariion/cli_methods.cpp 4992 PSDBG 9] emc_snapview::esv_spawn, cmd:D:\Program Files (x86)\EMC\Navisphere CLI
aviseccli.exe -h XX.204.20.XXX snap -create -res MEDITECH_Prod_CG -name 4905b9fc-0000000a-000007d4-58d3d0df-000c5000-fcd58b56-2017022309420000 -allowReadWrite yes 0 3/23/2017 9:43:37 AM  0 0 0 536 2004 0 wb2-vmednw01ars.edu nsrmedisv NSR info [msg #31027 nsr/storage/ssm/emc_clariion/cli_methods.cpp 5143 PSDBG 7] Exiting : emc_snapview::esv_spawn 0 3/23/2017 9:43:37 AM  0 0 0 536 2004 0 wb2-vmednw01ars.edu nsrmedisv NSR info [msg #31028 nsr/storage/ssm/emc_clariion/cli_methods.cpp 3471 PSDBG 9] Inside: emc_snapview::createVNXsession, inbuf output [Caller not privileged.] 0 3/23/2017 9:43:37 AM  2 0 0 536 2004 0 wb2-vmednw01.ars.edu nsrmedisv NSR warning LOG [msg #31029 .ars.com 0 3/23/2017 9:43:39 AM  0 0 0 536 2004 0 wb2-vmednw01.ars.edu nsrmedisv NSR info [msg #31032 nsr/storage/ssm/emc_clariion/cli_methods.cpp 3484 PSDBG 7] emc_snapview::createVNXsession: Exiting. 0 3/23/2017 9:43:39 AM  0 0 0 536 2004 0 wb2-vmednw01.ars.edu nsrmedisv NSR info [msg #31033 nsr/storage/ssm/emc_clariion/cli_methods.cpp 5507 PSDBG 7] Entering emc_snapview::GetNaviCliExe 0 3/23/2017 9:43:39 AM  0 0 0 536 2004 0 wb2-vmednw01.ars.edu nsrmedisv NSR info [msg #31034 nsr/storage/ssm/emc_clariion/cli_methods.cpp 3593 PSDBG 7] Entering: emc_snapview::deleteVNXsession 0 3/23/2017 9:43:39 AM  0 0 0 536 2004 0 wb2-vmednw01.ars.edu nsrmedisv NSR info [msg #31035

arskg · Answer

We fixed this issue by performing following activities:

Issue was caused by older version of Solutions Enabler and Newer version of Unisphere CLI. To fix this we following steps:

1) Upgrade Networker Client to 9.0.1 and Extended Client Package

2) Upgrade Networker Meditech Module to 9.0.1

3) Upgraded Solutions Enabler to 8.33 version

Few test backups and fixing security file issue we could resolved this issue.

Let me know if you have similar issue, we had good experience working on this project and good learning.

NetWorker

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