Thanks for your reply

no there is no issue, am preparing a document were i need to provide what

comes under lever 3 support for networker and what is needed to accomplish

L3 support for networker

thanks

ananth

On Tue, Jul 27, 2010 at 2:00 PM, Abdelghany

Hi

what exactly the technical problem you are facing that you need support on

sure we can help you

Thanks

no i am not

Normally all the Networker cases will go to one support queue (Apart from Partners). If the issue is escalated then only it will go to the next level engineers.

Thanks

Arun