Sltn
1 Copper

Networker Management Console does not list tape library

I have installed Networker 9 on windows server 2012R2, I try to add physical libraries( Fujitsu Eternus LT20):

zoning is well done, drivers installed.

The tape drives are recognized and the OS can "see" the devices (inquire cmd).

I have this results:

1. on the product environment: jbconfig command returns this error" "scsi command MODE_SENSE failed"

NMC says "error communicating to library because no serial number returned" and "cannot be auto configured it may be claimed by another device"

2. I tryed in my lab environement by jbconfig it says "All the Jukeboxes that are connected are already configured.

No new jukeboxes are found on host .."

on Networker8 I don't have this issue.

something missing..any help?

Regards.

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7 Replies
bingo.1
4 Beryllium

Re: Networker Management Console does not list tape library

- If there is no serial number available/assigned, you cannot detect that from the GUI but must use jbconfig.

- If the jukebox has been detected, it must be configured first before you can delete it.

- If ther is a jukebox already present, you must delete it if you want to detect and/or reconfigure it.

What does 'inquire' say? - run it on the host which controls the robot. And share the result, please.

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Sltn
1 Copper

Re: Networker Management Console does not list tape library

1.as mentioned I tryed with jbconfig but it returns error.

2.cannot configure the jukebox detected by GUI nor jbconfig.

3.cannot delete the jukebox(it is not listed on GUI), which cmd I can use then ?

we have a Data Domain and two Fujitsu Jukebox

the output of Inquire:

scsidev@18.0.0:DGC     VRAID           0533|Disk, \\.\PhysicalDrive1

                                           S/N: CKM00153700145

                                           WWNN=6006016028203E0032AD8CF3BAA4E511

                                           PORT=00000005

                                           VBNN=00000000000000000000000000000000

                                           UNKN=00000001

scsidev@18.0.1:DGC     VRAID           0533|Disk,

scsidev@18.1.0:STK     L180            0306|Autochanger (Jukebox),

                                           S/N: 5010490000

                                           ATNN=STK     L180            5010490000

scsidev@18.1.1:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483646

                                           S/N: 5010490001

                                           ATNN=IBM     ULTRIUM-TD5     5010490001

                                           WWNN=200A343930303031

                                           encryption unsupported

scsidev@18.1.2:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483645

                                           S/N: 5010490002

                                           ATNN=IBM     ULTRIUM-TD5     5010490002

                                           WWNN=200A343930303032

                                           encryption unsupported

scsidev@18.1.3:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483644

                                           S/N: 5010490003

                                           ATNN=IBM     ULTRIUM-TD5     5010490003

                                           WWNN=200A343930303033

                                           encryption unsupported

scsidev@18.1.4:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483643

                                           S/N: 5010490004

                                           ATNN=IBM     ULTRIUM-TD5     5010490004

                                           WWNN=200A343930303034

                                           encryption unsupported

scsidev@18.1.5:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483642

                                           S/N: 5010490005

                                           ATNN=IBM     ULTRIUM-TD5     5010490005

                                           WWNN=200A343930303035

                                           encryption unsupported

scsidev@18.1.6:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483641

                                           S/N: 5010490006

                                           ATNN=IBM     ULTRIUM-TD5     5010490006

                                           WWNN=200A343930303036

                                           encryption unsupported

scsidev@18.1.7:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483640

                                           S/N: 5010490007

                                           ATNN=IBM     ULTRIUM-TD5     5010490007

                                           WWNN=200A343930303037

                                           encryption unsupported

scsidev@18.1.8:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483639

                                           S/N: 5010490008

                                           ATNN=IBM     ULTRIUM-TD5     5010490008

                                           WWNN=200A343930303038

                                           encryption unsupported

scsidev@18.1.9:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483638

                                           S/N: 5010490009

                                           ATNN=IBM     ULTRIUM-TD5     5010490009

                                           WWNN=200A343930303039

                                           encryption unsupported

scsidev@18.1.10:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483637

                                           S/N: 501049000A

                                           ATNN=IBM     ULTRIUM-TD5     501049000A

                                           WWNN=200A343930303041

                                           encryption unsupported

scsidev@18.3.0:HP      Ultrium 6-SCSI  251B|Tape,

scsidev@18.3.1:FUJITSU ETERNUS LT S2   2.07|Autochanger (Jukebox),

scsidev@18.4.0:DGC     VRAID           0533|Disk,

scsidev@26.0.0:DGC     VRAID           0533|Disk,

scsidev@26.0.1:DGC     VRAID           0533|Disk, \\.\PhysicalDrive2

                                           S/N: CKM00153700145

                                           WWNN=6006016028203E004126C61B9BA8E511

                                           PORT=00000006

                                           VBNN=00010000000000000001000000000000

                                           UNKN=00000001

scsidev@26.1.0:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483634

                                           S/N: 501049000B

                                           ATNN=IBM     ULTRIUM-TD5     501049000B

                                           WWNN=200B343930303042

                                           encryption unsupported

scsidev@26.1.1:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483633

                                           S/N: 501049000C

                                           ATNN=IBM     ULTRIUM-TD5     501049000C

                                           WWNN=200B343930303043

                                           encryption unsupported

scsidev@26.1.2:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483632

                                           S/N: 501049000D

                                           ATNN=IBM     ULTRIUM-TD5     501049000D

                                           WWNN=200B343930303044

                                           encryption unsupported

scsidev@26.1.3:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483631

                                           S/N: 501049000E

                                           ATNN=IBM     ULTRIUM-TD5     501049000E

                                           WWNN=200B343930303045

                                           encryption unsupported

scsidev@26.1.4:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483630

                                           S/N: 501049000F

                                           ATNN=IBM     ULTRIUM-TD5     501049000F

                                           WWNN=200B343930303046

                                           encryption unsupported

scsidev@26.1.5:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483629

                                           S/N: 5010490010

                                           ATNN=IBM     ULTRIUM-TD5     5010490010

                                           WWNN=200B343930303130

                                           encryption unsupported

scsidev@26.1.6:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483628

                                           S/N: 5010490011

                                           ATNN=IBM     ULTRIUM-TD5     5010490011

                                           WWNN=200B343930303131

                                           encryption unsupported

scsidev@26.1.7:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483627

                                           S/N: 5010490012

                                           ATNN=IBM     ULTRIUM-TD5     5010490012

                                           WWNN=200B343930303132

                                           encryption unsupported

scsidev@26.1.8:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483626

                                           S/N: 5010490013

                                           ATNN=IBM     ULTRIUM-TD5     5010490013

                                           WWNN=200B343930303133

                                           encryption unsupported

scsidev@26.1.9:IBM     ULTRIUM-TD5     8711|Tape, \\.\Tape2147483625

                                           S/N: 5010490014

                                           ATNN=IBM     ULTRIUM-TD5     5010490014

                                           WWNN=200B343930303134

                                           encryption unsupported

scsidev@26.3.0:HP      Ultrium 6-SCSI  251B|Tape, \\.\Tape2147483636

                                           S/N: HUJ52847K3

                                           ATNN=HP      Ultrium 6-SCSI  HUJ52847K3

                                           WWNN=2001901B0E2212B2

                                           WWPN=2003901B0E2212B2

                                           WW2N=2001901B0E2212B2

                                           PORT=00000002

                                           UNKN=00000000

                                           Can Encrypt & Decrypt

scsidev@26.3.1:FUJITSU ETERNUS LT S2   2.07|Autochanger (Jukebox),

scsidev@26.5.0:DGC     VRAID           0533|Disk,

scsidev@35.0.0:FTS     PRAID CM400i    4.25|Disk, \\.\PhysicalDrive0

                                           S/N: 00c1258952d8cc0a1e30f72902570003

                                           WWNN=600300570229F7301E0ACCD8528925C1

scsidev@35.64.0:  RAID   DummyDevice    0001|Unknown Device Type,

7 Disk, 22 Tape, 3 Autochanger (Jukebox), 1 Unknown Device Type, Total: 33

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bingo.1
4 Beryllium

Re: Networker Management Console does not list tape library

The library is visible as a SCSI device but it has no device name assigned.

If it is Windows compatible, you should see something like "\\.\changer0" which is not the case.

Especially STK libraries are ACSLS driven. My guess is that you do not have this software installed (ATK Library Manager).

See https://docs.oracle.com/cd/E19323-01/en/MT9112/MT9112.pdf

for details.

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bingo.1
4 Beryllium

Re: Networker Management Console does not list tape library

I forgot to mention that the same or equivalent seems to apply for the erternus hardware. A kind of driver is obviously missing.

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Sltn
1 Copper

Re: Networker Management Console does not list tape library

Hello,

I verified the compatibity and drivers with Fujitsu and microsoft team support and all is well.

I still have the problem.

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SurajPujari
3 Argentium

Re: Networker Management Console does not list tape library

are there two libraries connected to the same server?

Your output shows two autochangers....does a simple scan of devices shows up library on NetWorker?

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Sltn
1 Copper

Re: Networker Management Console does not list tape library

we have Data Domain vtl and two fujitsu tape libraries.

a scan or an attempt to configure libraries on Networker shows only the Data domain VTL

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