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October 2nd, 2014 11:00
Networker backups successful, restores not
I'm new to networker and have been given this problem to solve...
backups work, however, when trying to do a restore this is the error....
Unable to connect to host: Could not get session key from (storage node) for GSS authentication with (client): authentication error; why = server rejected credential
ok....now what?
No Events found!
ble1
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October 2nd, 2014 12:00
Usually this indicates an issue with auth mechanism (nsrauth) where either client vs storage node vs server do not use nsrauth (there is mismatch) or you have wrong peer information for client on server. You would need to check first if nsrauth is used by all 3 parties and if yes check if you have peer issue (usually indicated by warning message in daemon.raw).
MLeBel
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October 6th, 2014 09:00
I was told the problem isn't with nsrauth but with nmc itself. any ideas?
ble1
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October 6th, 2014 10:00
You should ask that whoever told you that
MLeBel
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October 6th, 2014 11:00
ble1
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October 6th, 2014 12:00
No for this kind of message. For this one it may be authentication methods not set equally between affected nodes.
crazyrov
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October 6th, 2014 23:00
Check which storage nodes t backups up to and ensure the same restores are done through the same storage node. To do this go to the NMC ->? connect to the respective backup server -> go to configuration -> Clients -> Find the client instance of the host you ar etrying the recover for -> right click and select properties -> Go to the tab "Globals 2 of 2". Here the ensure the entry for "Storage node" and "Recover Storage Node" is the same. If the recover storage node field is empty then this might not be the issue in your case.
rtfernandes
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October 7th, 2014 02:00
Hi,
NW Server version and what type of restore you're trying to do?
cheers,
MLeBel
6 Posts
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October 7th, 2014 04:00
v8.1.2.0
file system restores
MLeBel
6 Posts
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October 7th, 2014 04:00
yes, the recover storage node field is empty
crazyrov
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October 7th, 2014 04:00
what do you have listed in the storage node field?
MLeBel
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October 7th, 2014 04:00
The storage node field has the following:
nsrserverhost
storagenode1
storagenode2
crazyrov
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October 7th, 2014 05:00
ok, so each of them have different JB or are they all on a the same JB ? If they have different JB, identify the storage node that is connected to the JB tat contains this tape. Also, can you provide more details on how the backup is done.