This post is more than 5 years old

9 Posts

1184

November 13th, 2013 10:00

Problems back NMC

My problem is that I can not Networker backup of Management consoled as to perform the respective configuration and run the backup to NMCASA gst_on_SNW :/ / lgto_gst generates the following.

1 retry Attempted

19241: savepsm: Could not access configuration file C: program fileslegatomanagement \ etc \ gstd.conf.

and not even backing up manually by executing the command savepsm-I "C: \ program files \ legato \ management \ GST" and configuration within the Backup Client Command savepsm placing staying either backing up without asking Tape backing to support .

Someone that has happened to this and can guide me to solve this case.

1.7K Posts

November 14th, 2013 01:00

Sory guys,

Just to make it easier for Juan I'll reply in Spanish

Hola Juan. Según el comportamiento que describes parece que estás cayendo en algún bug conocido.

¿Sería possible actualizar a la última version de NetWorker 7.6.x?

Si no es possible y te resulta más fácil recibir ayuda en español por favour no dudes en publicar tu pregunta en el siguiente foro:

https://community.emc.com/community/support/Spanish

Gracias,

Carlos

1.7K Posts

November 13th, 2013 10:00

Hi Juan,

I would try to use NMC wizard to configure the NMC backup.

For this you need to open just the main NMC window (do NOT launch the application), and go to:

Setup-> Set Database Backup Server.

In the window you type in the top field the name of the Networker server that will backup the NMC

Check the box that mention "create a client resource for this server" and that should automatically add the client name.

Only consider that, if you have already a client entry created in NMC, just modify the name (short or FQDN) so that it matches with the one already created.

This will create a client in the Default group and will configure the client and the saveset (most likely the problem here) for you.

Thank you,

Carlos

9 Posts

November 13th, 2013 14:00

Hi Carlos

and perform the process.

My problem is when I run into the client settings and place the saveset and place the route to support is NMCASA:/gst_on_server_name /lgto_gst and the option to place the command Backup savepsm command and launch the backup to the following error lanzlo

1 retry Attempted

19241: savepsm: Could not access configuration file C: program fileslegatomanagement \ etc \ gstd.conf.

6 Operator

 • 

14.4K Posts

 • 

56.2K Points

November 13th, 2013 15:00

What NW version do you use?  To me it looks as if backslash is not escaped correctly.  Can you post here nsradmin dump for this specific client resource along with NetWorker version/build on both server and NMC please?

November 13th, 2013 16:00

Juan,  I recommend posting the same question (in Spanish) in the Comunidad EMC de Soporte en Español, perhaps you have luck there.

9 Posts

November 13th, 2013 17:00

Hi   Hrvoje

The Networker version 7.5 is the intent with which this procedure of NMC

6 Operator

 • 

14.4K Posts

 • 

56.2K Points

November 13th, 2013 23:00

7.5 on both server and NMC?  Thta's old and usupported too.  With that said, you may have hit some issue which existed back in that time in build which you use, but without build number it is hard to speculate.  You should consider an upgrade to at least 7.6SP5 version (latest patch can be found on ftp).

9 Posts

November 14th, 2013 09:00

Gracias Carlos

Si de hecho el post lo coloque también en español pero provoco confusión decidi eliminarla y dejar solo este, pero tomare encuentra la liga que me mandaste para posibles dudas.

On the possible upgrade to higher version and I thought if requested, but doubt that this route was no anomaly is supported with this version so to re-create it in the post discussed the best solution I see is the upgrade to 7.6. 5

regards

Juan

No Events found!

Top