Problems backing up GFI Fax Server

Our full backup for the fax server was haning. The following article indicates that we need to exclude files and directories.

I added these directives, but it causes Networker to skip the whole directory.

<<"C:\Program Files\GFI\FAXmaker">>
+skip: *.exe
<<"C:\Program Files\GFI\FAXmaker">>
+skip: *.dll
<<"C:\Program Files\GFI\FAXmaker">>
+skip: *.chm
<<"C:\Program Files\GFI\FAXmaker">>
+skip: *.dat
<<"C:\Program Files\GFI\FAXmaker">>
+skip: *.fxd
<<"C:\Program Files\GFI\FAXmaker">>
+skip: *.gpd
<<"C:\Program Files\GFI\FAXmaker">>
+skip: *.cmd
<<"C:\Program Files\GFI\FAXmaker\temp">>
+skip: *.*
<<"C:\Program Files\GFI\FAXmaker\t1fonts">>
+skip: *.*
<<"C:\Program Files\GFI\FAXmaker\SinkDrop">>
+skip: *.*
<<"C:\Program Files\GFI\FAXmaker\OCR">>
+skip: *.*
<<"C:\Program Files\GFI\FAXmaker\Monitor">>
+skip: *.*
<<"C:\Program Files\GFI\FAXmaker\logs">>
+skip: *.*
<<"C:\Program Files\GFI\FAXmaker\Brooktrout">>
+skip: *.*


https://kbase.gfi.com/showarticle.asp?id=KBID002636

Article ID: KBID002636
Query keywords: Backup, recovery

To backup the GFI FAXmaker configuration, a copy of the following files and folders that reside in the GFI FAXmaker installation folder have to be backed up:

All files with extension FST for example ¿fmdb_rul.fst¿ and ¿fmdevcfg.fst¿.
File ¿fmsmscomms.xml¿
File ¿config.mdb¿
File ¿doccvt.ini¿
File ¿remclient.ini¿
File ¿options.ini¿ if available
File ¿modems.dev¿
File ¿mobiles.dev¿
Folder ¿Coverpge¿ with all its content
Folder ¿Archive¿ with all its content (This is the default archive folder, if the archive folder is changed from the configuration, make sure that you backup that folder as well.)
Folder ¿Data¿ with all its content

Notes:

Should a recovery be required, the backed up files can be copied to the GFI FAXmaker folder of a new installation of GFI FAXmaker. In such cases, the new installation of GFI FAXmaker must be installed over the same path as the old installation. For example: ¿C:\Program Files\GFI\FAXmaker¿.


Can someone advise me why it skips the whole directory. I jjust need to exclude some files and folders not the whole GFI directory.