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April 25th, 2007 05:00

Problems with NMC after installing Java Update

So, I get the annoying little Java bubble message in my system tray saying there is an update. I installed the update.

Now the Networker Management Console doesn't work correctly. I can get to the first screen after logging in, but when I click on Enterprise>Servername the window pane on the right is just blank gray. It never displays the object that launches the app.

It doesn't matter if I launch in Firefox or IE6. I am running Networker 7.3.2 update 1.

Anybody else run into this?

Message was edited by:
Zguy28

4 Operator

 • 

14.3K Posts

April 25th, 2007 06:00

Btw, what java version did you install to?

4 Operator

 • 

14.3K Posts

April 25th, 2007 06:00

No idea, but try to clear java cache first. If that goes wrong try to reinstall NMC.

4 Operator

 • 

14.3K Posts

April 25th, 2007 06:00

No, this is know thing. In docs you will find that 1.6 java is not supported.

April 25th, 2007 06:00

Clearing the Java cache didn't work.

I have:

J2SE Runtime Environment 5.0 update 11
Java 2 Runtime Environment, SE v1.4.2_11
Java(TM) SE Runtime Environment 6 Update 1

The last one I believe was the latest update from Java.

EDIT: I just confirmed that was the problem. I uninstalled Java(TM) SE Runtime Environment 6 Update 1 and the console works again.

Should I notify EMC/Legato somehow?

Message was edited by:
Zguy28

19 Posts

May 31st, 2007 11:00

Hello,
I have seen the same behaviour, stick with java versions supported by networker until emc gets around supporting heigher java versions
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