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August 1st, 2011 11:00

Quit signal received.

During the last full backup, many clients got this error:

"RPC error: RPC send operation failed; error= An existing connection was forcibly closed by the remote host. Quit signal received."

The group setting is

file inactivity threshold 30 min

file inactivity alert threshold 30 min
inactivity timeout 20 min

I have 350 clients divided into 40 groups. Which settings I shuld change in the group settings?

thanks for your help.

2 Intern

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202 Posts

August 2nd, 2011 01:00

Some hints:

Is there firewall between server and client?

     Sometimes firewalls break connections.

Is there any server side tcp/ip tuning? (keepalive, connection state ... etc)

6 Posts

August 2nd, 2011 11:00

there is a firewall, the timeout period is 1 hour. firewall on the client is disabled.

I have these network pramaters on the server.

net.ipv4.tcp_max_syn_backlog = 8192
net.core.netdev_max_backlog = 8192
net.core.rmem_max = 16777216
net.core.wmem_max = 16777216
net.ipv4.tcp_rmem = 4096 87380 16777216
net.ipv4.tcp_wmem = 4096 65536 16777216
net.ipv4.tcp_keepalive_intvl = 30
net.ipv4.tcp_keepalive_probes = 8
net.ipv4.tcp_keepalive_time = 300
net.ivp4.tcp_fin_timeout = 60
sunrpc.tcp_alot_table_entries = 64

August 8th, 2011 06:00

Hi there,

Have you tried to set the time out to "0"?

Please change the group properties, and set "Client Inactivity Time out" to "0"

Thank you.

Carlos.

6 Operator

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August 8th, 2011 06:00

I see those on rare occassions with win2k8 clients.  They are caused by VSS provider and I have't seen good solution yet.

6 Posts

August 10th, 2011 08:00

I changed "Client Inactivity Time out" to "0", reboot the client. the backup job failed again on E drive.

RPC error: RPC send operation failed; errno = An existing connection was forcibly closed by the remote host.

Looks like the job failed on a 19GB file. I am going to exclude the file and try again tonight.

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September 7th, 2011 13:00

Hrvoje Crvelin wrote:

I see those on rare occassions with win2k8 clients.  They are caused by VSS provider and I have't seen good solution yet.

I managed to address my problem by setting client paralleism to 1 on affected clients (previously it was 2).  The reason why 2 didn't work was due to HW VSS provider mishandling situation when VSS system saveset would be done/taken and at the same time snapshot for C drive which hosts this files was in process.  Thus I had to implement sequential execution for these clients.

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