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July 12th, 2007 18:00
Remote exec service stops by itself
Hi.
When I run a backup of one of my clients, the backups fails and the Remote Exec service shuts down.
I checked name resolution and it seems to be ok. Other clients are backing up OK.
Here, the results of a save command:
C:\Documents and Settings\admloc10893>save -vvvv -s legato -c bnc000bda02 -g bnc
000bda02Diario
save: got prototype for /
save: got prototype for /
save: got prototype for /
save: got prototype for /
save: got prototype for /
save: got prototype for /
save: got prototype for /
save: got prototype for C:\
save: got prototype for E:\
save: got prototype for C:\
save: got prototype for C:\WINNT\system32\config\
save: got prototype for C:\WINNT\system32\config\
save: got prototype for C:\WINNT\system32\config\
save: got prototype for C:\WINNT\system32\config\
save: got prototype for C:\WINNT\system32\config\
save: got prototype for C:\WINNT\system32\config\
save: got prototype for C:\WINNT\system32\wins\
save: got prototype for C:\WINNT\system32\dhcp\
save: got prototype for C:\WINNT\system32\
save: got prototype for C:\Documents and Settings\admloc10893\
save: got prototype for E:\
save: got prototype for C:\
save: got prototype for C:\WINNT\
save: got prototype for E:\
save: got prototype for C:\
save: got prototype for C:\WINNT\
save: got prototype for C:\Documents and Settings\admloc10893\Local Settings\Tem
p\3\
save: got prototype for C:\WINNT\Debug\
save: got prototype for C:\WINNT\system32\DTCLog\
save: got prototype for C:\WINNT\Registration\
save: got prototype for E:\
save: got prototype for C:\
save: got prototype for C:\Documents and Settings\All Users\DRM\
save: got prototype for C:\Documents and Settings\All Users\Application Data\Mic
rosoft\Network\Downloader\
save: got prototype for C:\WINNT\repair\
save: got prototype for C:\WINNT\system32\
save: got prototype for C:\WINNT\system32\inetsrv\
save: got prototype for C:\WINNT\Cluster\
save: duplicate directory spec for C:\WINNT\Cluster\
save: got prototype for C:\WINNT\system32\config\
save: got prototype for C:\WINNT\system32\NtmsData\
save: got prototype for C:\WINNT\system32\dllcache\
save: got prototype for C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04
FC295EE}\
save: got prototype for C:\
NSR server legato: Remote system error
save: waiting 30 seconds then retrying
NSR server legato: Remote system error
save: waiting 52 seconds then retrying
NSR server legato: Remote system error
save: waiting 78 seconds then retrying
save: RPC error: Remote system error
save: Cannot open save session with legato
save completion time: 7-12-07 5:24p
Thanks for your help
When I run a backup of one of my clients, the backups fails and the Remote Exec service shuts down.
I checked name resolution and it seems to be ok. Other clients are backing up OK.
Here, the results of a save command:
C:\Documents and Settings\admloc10893>save -vvvv -s legato -c bnc000bda02 -g bnc
000bda02Diario
save: got prototype for /
save: got prototype for /
save: got prototype for /
save: got prototype for /
save: got prototype for /
save: got prototype for /
save: got prototype for /
save: got prototype for C:\
save: got prototype for E:\
save: got prototype for C:\
save: got prototype for C:\WINNT\system32\config\
save: got prototype for C:\WINNT\system32\config\
save: got prototype for C:\WINNT\system32\config\
save: got prototype for C:\WINNT\system32\config\
save: got prototype for C:\WINNT\system32\config\
save: got prototype for C:\WINNT\system32\config\
save: got prototype for C:\WINNT\system32\wins\
save: got prototype for C:\WINNT\system32\dhcp\
save: got prototype for C:\WINNT\system32\
save: got prototype for C:\Documents and Settings\admloc10893\
save: got prototype for E:\
save: got prototype for C:\
save: got prototype for C:\WINNT\
save: got prototype for E:\
save: got prototype for C:\
save: got prototype for C:\WINNT\
save: got prototype for C:\Documents and Settings\admloc10893\Local Settings\Tem
p\3\
save: got prototype for C:\WINNT\Debug\
save: got prototype for C:\WINNT\system32\DTCLog\
save: got prototype for C:\WINNT\Registration\
save: got prototype for E:\
save: got prototype for C:\
save: got prototype for C:\Documents and Settings\All Users\DRM\
save: got prototype for C:\Documents and Settings\All Users\Application Data\Mic
rosoft\Network\Downloader\
save: got prototype for C:\WINNT\repair\
save: got prototype for C:\WINNT\system32\
save: got prototype for C:\WINNT\system32\inetsrv\
save: got prototype for C:\WINNT\Cluster\
save: duplicate directory spec for C:\WINNT\Cluster\
save: got prototype for C:\WINNT\system32\config\
save: got prototype for C:\WINNT\system32\NtmsData\
save: got prototype for C:\WINNT\system32\dllcache\
save: got prototype for C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04
FC295EE}\
save: got prototype for C:\
NSR server legato: Remote system error
save: waiting 30 seconds then retrying
NSR server legato: Remote system error
save: waiting 52 seconds then retrying
NSR server legato: Remote system error
save: waiting 78 seconds then retrying
save: RPC error: Remote system error
save: Cannot open save session with legato
save completion time: 7-12-07 5:24p
Thanks for your help
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dpinink_silva
2 Intern
•
724 Posts
0
July 13th, 2007 12:00
Has backup ever worked on this machine? Is there any firewall in the network? Is there any firewall software installed, like Windows firewall?
kmasis
22 Posts
0
July 13th, 2007 15:00
There is not firewall or firewall software installed.
amediratta
2 Intern
•
2K Posts
0
July 14th, 2007 03:00
1. Reinstall the client.
2. Start nsrexecd with -s option.
Do the server initiated backups work properly?
kmasis
22 Posts
0
July 14th, 2007 18:00
When I run a server-initiated backup, the backup doesn't finish, and the nsrexecd service stops working.
I ran a save command, but instead of the -g option, I created a file with the savesets and used the -I option, and it did work.
I'm going to check network and the configuration of the group.
amediratta
2 Intern
•
2K Posts
0
July 15th, 2007 07:00
Anyway, if the client initiated backup is working, why don't you also recheck:
1. The hosts file is properly updated on both the client and the server.
2. The servers file on the client has the host name of the server. If you need to put it in now, you must restart services to make ti effective.
3. Add Client IP, Hostname & fqdn in aliases attribute of the client resource.
4. Add servers, IP or host name in the Server Network Interface attribute of the client resource.
I think this should resolve the problem.
ble1
6 Operator
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14.4K Posts
•
56.2K Points
0
July 16th, 2007 13:00