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September 11th, 2008 11:00
Restore error using Networker User for Exchange
Hello,
I have this environment:
Networker Server: Windows 2003, SP2, R2, 32-bits - NW version 7.4.2
Exchange Server: Windows 2003, SP2, R2, 32-bits
Exchange 2003, SP2
Nw version: 7.4.2 Module Version 5.1
My backups of information store and Mailboxes works without any problem, but when I try to restore a folder from Mailbox, this happens.
In the Networker Exchange User:
Start time: 9-10-08 4:40p
Recovering files of client 'sfdems01.educacao.intragov' from server 'arkansas'.
Recover completion time: Wed Sep 10 16:40:29 2008
But in /applogs/nsrxchrc.raw file this error happens:
43708 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 14 Start time: %s 1 35 25 Wed Sep 10 17:00:48 2008
43621 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 35 Computer Name: %s User Name: %s 2 12 8 SFDEMS01 13 14 agent exchange
52705 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 40 Computer Name: %s User Name: %s (%s) 3 0 8 SFDEMS01 0 20 SEESP\agent exchange 0 14 agent exchange
52708 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 17 %s Version: %s %s 3 23 16 nsrxchrc_ese.exe 0 18 5.1.0.266_QuickFix 0 57 Supporting Exchange 2000, Exchange 2003 and Exchange 2007
52702 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 33 System Version: %d.%d Build %d %s 4 1 1 5 1 1 2 1 4 3790 0 1 S
52708 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 17 %s Version: %s %s 3 23 12 ESEBCLI2.DLL 0 10 6.5.7638.1 0 14 Service Pack 2
43337 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 13 Command line: 0
51342 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 4 %s 1 40 167 nsrxchrc.exe -s arkansas -c sfdems01.educacao.intragov -r -t "Wed Sep 10 17:00:28 2008" "MSEXCH:MB/%2FO=SEESP%2FOU=FDE%2FCN=RECIPIENTS%2FCN=SFDEMS01/Caixa de entrada/"
52673 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 84 Console Code Page: %ld; System Default Locale: %ld; Master Flag: %d (originally: %d) 4 2 4 1252 2 4 1033 1 1 1 1 1 1
52681 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 28 NetWorker Server Version: %s 1 0 44 NetWorker 7.4.2.Build.431 Network Edition/25
18130 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 8 Options: 0
52649 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 12 Server: %s 1 0 8 arkansas
52650 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 12 Client: %s 1 0 26 sfdems01.educacao.intragov
52625 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 18 Recover time: %s 1 0 24 Wed Sep 10 17:00:28 2008
52626 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 32 Replay only recovered logs: %s 1 0 5 False
52627 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 21 Mount databases: %s 1 0 4 True
52628 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 17 Replay logs: %s 1 0 4 True
52634 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 31 Use alternate date format: %s 1 0 5 False
52657 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 25 Temporary directory: %s 1 0 31 C:\Program Files\Legato\nsr\tmp
52662 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 20 Operation type: %s 1 0 11 Traditional
28930 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 43 Parsing parameters from the command line... 0
28912 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 41 Opening connection to NetWorker Server... 0
46801 1221076849 1 0 0 4020 3168 0 sfdems01 nsrxchrc 38 Started PerfMon update thread (Id: %u) 1 5 4 1908
31019 1221076849 1 0 0 1908 3168 0 sfdems01 nsrxchrc 41 Performance monitor update thread running 0
46526 1221076850 5 0 0 4020 3168 0 sfdems01 nsrxchrc 88 Object records for "%s" not in full backup with savetime %d, no other savesets to check. 2 0 100 /Private Mailboxes/%2FO=SEESP%2FOU=FDE%2FCN=RECIPIENTS%2FCN=SFDEMS01/Caixa de entrada/#NME-cnt#0000\ 1 10 1219848595
46898 1221076850 5 0 0 4020 3168 0 sfdems01 nsrxchrc 38 %s(%d): %s failed with status = 0x%.8x 4 23 6 rcmain 1 3 909 0 21 begin_mb_item_recover 1 2 17
46916 1221076850 1 0 0 4020 3168 0 sfdems01 nsrxchrc 58 Processed %ld items %s in %d:%02d:%02d %.0f bytes/second 6 2 1 0 0 4 0 KB 1 1 0 1 1 0 1 1 2 3 8 0.000000
31018 1221076850 1 0 0 4020 3168 0 sfdems01 nsrxchrc 43 Stopping performance monitor update thread. 0
31022 1221076850 1 0 0 1908 3168 0 sfdems01 nsrxchrc 45 Performance monitor update thread terminating 0
43709 1221076850 1 0 0 4020 3168 0 sfdems01 nsrxchrc 13 Stop time: %s 1 35 25 Wed Sep 10 17:00:50 2008
And in the /applogs/nsrxchrc.log file:
[6720] 09/10/08 16:40:26 Start time Wed Sep 10 16:40:26 2008
[6720] 09/10/08 16:40:26 Computer Name: SFDEMS01 User Name: SEESP\agent exchange (agent exchange)
[6720] 09/10/08 16:40:26 nsrxchrc_ese.exe Version: 5.0.0.479_QuickFix Supporting Exchange 2000, Exchange 2003 and Exchange 2007
[6720] 09/10/08 16:40:26 System Version: 5.2 Build 3790 Service Pack 2
[6720] 09/10/08 16:40:26 ESEBCLI2.DLL Version: 6.5.7638.1 Service Pack 2
[6720] 09/10/08 16:40:26 Command line:
[6720] 09/10/08 16:40:26 nsrxchrc.exe -s arkansas -c sfdems01.educacao.intragov -r -t "Wed Sep 10 16:40:01 2008
" "MSEXCH:MB/%2FO=SEESP%2FOU=FDE%2FCN=RECIPIENTS%2FCN=SFDEMS01/Caixa de entrada/"
[6720] 09/10/08 16:40:26 Console Code Page: 1252; System Default Locale: 1033; Master Flag: 0 (originally: 0)
[6720] 09/10/08 16:40:26 NetWorker Server Version: NetWorker 7.4.2.Build.431 Network Edition/25
[6720] 09/10/08 16:40:26 Options:
[6720] 09/10/08 16:40:26 Server: arkansas
[6720] 09/10/08 16:40:26 Client: sfdems01.educacao.intragov
[6720] 09/10/08 16:40:26 Recover time: Wed Sep 10 16:40:01 2008
[6720] 09/10/08 16:40:26 Replay only recovered logs: False
[6720] 09/10/08 16:40:26 Mount databases: True
[6720] 09/10/08 16:40:26 Replay logs: True
[6720] 09/10/08 16:40:26 Log file directory: null
[6720] 09/10/08 16:40:26 Use alternate date format: False
[6720] 09/10/08 16:40:26 Temporary directory: C:\Program Files\Legato\nsr\tmp
[6720] 09/10/08 16:40:26 Operation type: Traditional
[6720] 09/10/08 16:40:26 Parsing parameters from the command line...
[6720] 09/10/08 16:40:26 Opening connection to NetWorker Server...
[6720] 09/10/08 16:40:27 Started PerfMon update thread (Id: 2056)
[6720] 09/10/08 16:40:27 Performance monitor update thread running
[6720] 09/10/08 16:40:28 Object records for "/Private Mailboxes/%2FO=SEESP%2FOU=FDE%2FCN=RECIPIENTS%2FCN=SFDEMS01/Caixa de entrada/#NME-cnt#0000\" not in full backup with savetime 1219848595, no other savesets to check.
[6720] 09/10/08 16:40:28 rcmain(882): begin_mb_item_recover failed with status = 0x00000011
[6720] 09/10/08 16:40:28 Processed 0 items 0 KB in 0:00:02 0 bytes/second
[6720] 09/10/08 16:40:28 Stopping performance monitor update thread.
[6720] 09/10/08 16:40:28 Performance monitor update thread terminating
[6720] 09/10/08 16:40:28 Completion time Wed Sep 10 16:40:28 2008
I believe this is a permission error and I create a new user and give only this permissions:
List contents
Read properties
Administer Information Store
View Information Store status
Receive as
Send as
This new user is only a User Domain.
And happens other error.
In Networker Exchange User:
Start time: 9/10/2008 5:13 PM
Recovering files of client 'sfdems01.educacao.intragov' from server 'ARKANSAS'.
nsrxchrc:Start time: Wed Sep 10 17:13:41 2008
nsrxchrc:Computer Name: SFDEMS01 User Name: tst_backup
nsrxchrc:nsrxchrc_ese.exe Version: 5.1.0.266_QuickFix Supporting Exchange 2000, Exchange 2003 and Exchange 2007
nsrxchrc:System Version: 5.2 Build 3790 S
nsrxchrc:ESEBCLI2.DLL Version: 6.5.7638.1 Service Pack 2
Parsing parameters from the command line...
srxchrc:Opening connection to NetWorker Server...
nsrxchrc:mb_item.cpp(926): Error getting Exchange System Attendant legacyExchangeDN: 0x00005012
nsrxchrc:mb_item.cpp(1189): XBSA error 0x0003 returned while ending XBSA transaction.
nsrxchrc:Internal system error, please see nsr\applogs\xbsa.messages on the client system for reason.
nsrxchrc:Stop time: Wed Sep 10 17:13:43 2008
Recover completion time: Wed Sep 10 17:13:44 2008
And in /applogs/nsrxchrc.raw file:
43708 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 14 Start time: %s 1 35 25 Wed Sep 10 17:13:41 2008
43621 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 35 Computer Name: %s User Name: %s 2 12 8 SFDEMS01 13 10 tst_backup
52705 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 40 Computer Name: %s User Name: %s (%s) 3 0 8 SFDEMS01 0 16 SEESP\tst_backup 0 10 tst_backup
52708 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 17 %s Version: %s %s 3 23 16 nsrxchrc_ese.exe 0 18 5.1.0.266_QuickFix 0 57 Supporting Exchange 2000, Exchange 2003 and Exchange 2007
52702 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 33 System Version: %d.%d Build %d %s 4 1 1 5 1 1 2 1 4 3790 0 1 S
52708 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 17 %s Version: %s %s 3 23 12 ESEBCLI2.DLL 0 10 6.5.7638.1 0 14 Service Pack 2
43337 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 13 Command line: 0
51342 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 4 %s 1 40 167 nsrxchrc.exe -s ARKANSAS -c sfdems01.educacao.intragov -r -t "Wed Sep 10 17:13:26 2008" "MSEXCH:MB/%2FO=SEESP%2FOU=FDE%2FCN=RECIPIENTS%2FCN=SFDEMS01/Caixa de entrada/"
52673 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 84 Console Code Page: %ld; System Default Locale: %ld; Master Flag: %d (originally: %d) 4 2 4 1252 2 4 1033 1 1 1 1 1 1
52681 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 28 NetWorker Server Version: %s 1 0 44 NetWorker 7.4.2.Build.431 Network Edition/25
18130 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 8 Options: 0
52649 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 12 Server: %s 1 0 8 ARKANSAS
52650 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 12 Client: %s 1 0 26 sfdems01.educacao.intragov
52625 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 18 Recover time: %s 1 0 24 Wed Sep 10 17:13:26 2008
52626 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 32 Replay only recovered logs: %s 1 0 5 False
52627 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 21 Mount databases: %s 1 0 4 True
52628 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 17 Replay logs: %s 1 0 4 True
52634 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 31 Use alternate date format: %s 1 0 5 False
52657 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 25 Temporary directory: %s 1 0 31 C:\Program Files\Legato\nsr\tmp
52662 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 20 Operation type: %s 1 0 11 Traditional
28930 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 43 Parsing parameters from the command line... 0
28912 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 41 Opening connection to NetWorker Server... 0
46801 1221077622 1 0 0 900 7232 0 sfdems01 nsrxchrc 38 Started PerfMon update thread (Id: %u) 1 5 4 2432
31019 1221077622 1 0 0 2432 7232 0 sfdems01 nsrxchrc 41 Performance monitor update thread running 0
46470 1221077622 5 0 0 900 7232 0 sfdems01 nsrxchrc 58 %s(%d): Error getting Exchange System Attendant %s: 0x%.8x 4 23 11 mb_item.cpp 1 3 926 0 16 legacyExchangeDN 1 5 20498
46898 1221077622 5 0 0 900 7232 0 sfdems01 nsrxchrc 38 %s(%d): %s failed with status = 0x%.8x 4 23 6 rcmain 1 3 909 0 21 begin_mb_item_recover 1 5 20498
46832 1221077622 5 0 0 900 7232 0 sfdems01 nsrxchrc 66 %s(%d): XBSA error 0x%0.4x returned while ending XBSA transaction. 3 23 11 mb_item.cpp 1 4 1189 1 1 3
38008 1221077622 5 0 0 900 7232 0 sfdems01 nsrxchrc 2 %s 1 24 92 Internal system error, please see nsr\applogs\xbsa.messages on the client system for reason.
46916 1221077622 1 0 0 900 7232 0 sfdems01 nsrxchrc 58 Processed %ld items %s in %d:%02d:%02d %.0f bytes/second 6 2 1 0 0 4 0 KB 1 1 0 1 1 0 1 1 1 3 8 0.000000
46898 1221077622 5 0 0 900 7232 0 sfdems01 nsrxchrc 38 %s(%d): %s failed with status = 0x%.8x 4 23 6 rcmain 1 3 944 0 19 end_mb_item_recover 1 1 3
31018 1221077622 1 0 0 900 7232 0 sfdems01 nsrxchrc 43 Stopping performance monitor update thread. 0
31022 1221077623 1 0 0 2432 7232 0 sfdems01 nsrxchrc 45 Performance monitor update thread terminating 0
43709 1221077623 1 0 0 900 7232 0 sfdems01 nsrxchrc 13 Stop time: %s 1 35 25 Wed Sep 10 17:13:43 2008
I still find that it is a permission problem, anybody can helpme with my issue.
I have this environment:
Networker Server: Windows 2003, SP2, R2, 32-bits - NW version 7.4.2
Exchange Server: Windows 2003, SP2, R2, 32-bits
Exchange 2003, SP2
Nw version: 7.4.2 Module Version 5.1
My backups of information store and Mailboxes works without any problem, but when I try to restore a folder from Mailbox, this happens.
In the Networker Exchange User:
Start time: 9-10-08 4:40p
Recovering files of client 'sfdems01.educacao.intragov' from server 'arkansas'.
Recover completion time: Wed Sep 10 16:40:29 2008
But in /applogs/nsrxchrc.raw file this error happens:
43708 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 14 Start time: %s 1 35 25 Wed Sep 10 17:00:48 2008
43621 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 35 Computer Name: %s User Name: %s 2 12 8 SFDEMS01 13 14 agent exchange
52705 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 40 Computer Name: %s User Name: %s (%s) 3 0 8 SFDEMS01 0 20 SEESP\agent exchange 0 14 agent exchange
52708 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 17 %s Version: %s %s 3 23 16 nsrxchrc_ese.exe 0 18 5.1.0.266_QuickFix 0 57 Supporting Exchange 2000, Exchange 2003 and Exchange 2007
52702 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 33 System Version: %d.%d Build %d %s 4 1 1 5 1 1 2 1 4 3790 0 1 S
52708 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 17 %s Version: %s %s 3 23 12 ESEBCLI2.DLL 0 10 6.5.7638.1 0 14 Service Pack 2
43337 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 13 Command line: 0
51342 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 4 %s 1 40 167 nsrxchrc.exe -s arkansas -c sfdems01.educacao.intragov -r -t "Wed Sep 10 17:00:28 2008" "MSEXCH:MB/%2FO=SEESP%2FOU=FDE%2FCN=RECIPIENTS%2FCN=SFDEMS01/Caixa de entrada/"
52673 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 84 Console Code Page: %ld; System Default Locale: %ld; Master Flag: %d (originally: %d) 4 2 4 1252 2 4 1033 1 1 1 1 1 1
52681 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 28 NetWorker Server Version: %s 1 0 44 NetWorker 7.4.2.Build.431 Network Edition/25
18130 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 8 Options: 0
52649 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 12 Server: %s 1 0 8 arkansas
52650 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 12 Client: %s 1 0 26 sfdems01.educacao.intragov
52625 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 18 Recover time: %s 1 0 24 Wed Sep 10 17:00:28 2008
52626 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 32 Replay only recovered logs: %s 1 0 5 False
52627 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 21 Mount databases: %s 1 0 4 True
52628 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 17 Replay logs: %s 1 0 4 True
52634 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 31 Use alternate date format: %s 1 0 5 False
52657 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 25 Temporary directory: %s 1 0 31 C:\Program Files\Legato\nsr\tmp
52662 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 20 Operation type: %s 1 0 11 Traditional
28930 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 43 Parsing parameters from the command line... 0
28912 1221076848 1 0 0 4020 3168 0 sfdems01 nsrxchrc 41 Opening connection to NetWorker Server... 0
46801 1221076849 1 0 0 4020 3168 0 sfdems01 nsrxchrc 38 Started PerfMon update thread (Id: %u) 1 5 4 1908
31019 1221076849 1 0 0 1908 3168 0 sfdems01 nsrxchrc 41 Performance monitor update thread running 0
46526 1221076850 5 0 0 4020 3168 0 sfdems01 nsrxchrc 88 Object records for "%s" not in full backup with savetime %d, no other savesets to check. 2 0 100 /Private Mailboxes/%2FO=SEESP%2FOU=FDE%2FCN=RECIPIENTS%2FCN=SFDEMS01/Caixa de entrada/#NME-cnt#0000\ 1 10 1219848595
46898 1221076850 5 0 0 4020 3168 0 sfdems01 nsrxchrc 38 %s(%d): %s failed with status = 0x%.8x 4 23 6 rcmain 1 3 909 0 21 begin_mb_item_recover 1 2 17
46916 1221076850 1 0 0 4020 3168 0 sfdems01 nsrxchrc 58 Processed %ld items %s in %d:%02d:%02d %.0f bytes/second 6 2 1 0 0 4 0 KB 1 1 0 1 1 0 1 1 2 3 8 0.000000
31018 1221076850 1 0 0 4020 3168 0 sfdems01 nsrxchrc 43 Stopping performance monitor update thread. 0
31022 1221076850 1 0 0 1908 3168 0 sfdems01 nsrxchrc 45 Performance monitor update thread terminating 0
43709 1221076850 1 0 0 4020 3168 0 sfdems01 nsrxchrc 13 Stop time: %s 1 35 25 Wed Sep 10 17:00:50 2008
And in the /applogs/nsrxchrc.log file:
[6720] 09/10/08 16:40:26 Start time Wed Sep 10 16:40:26 2008
[6720] 09/10/08 16:40:26 Computer Name: SFDEMS01 User Name: SEESP\agent exchange (agent exchange)
[6720] 09/10/08 16:40:26 nsrxchrc_ese.exe Version: 5.0.0.479_QuickFix Supporting Exchange 2000, Exchange 2003 and Exchange 2007
[6720] 09/10/08 16:40:26 System Version: 5.2 Build 3790 Service Pack 2
[6720] 09/10/08 16:40:26 ESEBCLI2.DLL Version: 6.5.7638.1 Service Pack 2
[6720] 09/10/08 16:40:26 Command line:
[6720] 09/10/08 16:40:26 nsrxchrc.exe -s arkansas -c sfdems01.educacao.intragov -r -t "Wed Sep 10 16:40:01 2008
" "MSEXCH:MB/%2FO=SEESP%2FOU=FDE%2FCN=RECIPIENTS%2FCN=SFDEMS01/Caixa de entrada/"
[6720] 09/10/08 16:40:26 Console Code Page: 1252; System Default Locale: 1033; Master Flag: 0 (originally: 0)
[6720] 09/10/08 16:40:26 NetWorker Server Version: NetWorker 7.4.2.Build.431 Network Edition/25
[6720] 09/10/08 16:40:26 Options:
[6720] 09/10/08 16:40:26 Server: arkansas
[6720] 09/10/08 16:40:26 Client: sfdems01.educacao.intragov
[6720] 09/10/08 16:40:26 Recover time: Wed Sep 10 16:40:01 2008
[6720] 09/10/08 16:40:26 Replay only recovered logs: False
[6720] 09/10/08 16:40:26 Mount databases: True
[6720] 09/10/08 16:40:26 Replay logs: True
[6720] 09/10/08 16:40:26 Log file directory: null
[6720] 09/10/08 16:40:26 Use alternate date format: False
[6720] 09/10/08 16:40:26 Temporary directory: C:\Program Files\Legato\nsr\tmp
[6720] 09/10/08 16:40:26 Operation type: Traditional
[6720] 09/10/08 16:40:26 Parsing parameters from the command line...
[6720] 09/10/08 16:40:26 Opening connection to NetWorker Server...
[6720] 09/10/08 16:40:27 Started PerfMon update thread (Id: 2056)
[6720] 09/10/08 16:40:27 Performance monitor update thread running
[6720] 09/10/08 16:40:28 Object records for "/Private Mailboxes/%2FO=SEESP%2FOU=FDE%2FCN=RECIPIENTS%2FCN=SFDEMS01/Caixa de entrada/#NME-cnt#0000\" not in full backup with savetime 1219848595, no other savesets to check.
[6720] 09/10/08 16:40:28 rcmain(882): begin_mb_item_recover failed with status = 0x00000011
[6720] 09/10/08 16:40:28 Processed 0 items 0 KB in 0:00:02 0 bytes/second
[6720] 09/10/08 16:40:28 Stopping performance monitor update thread.
[6720] 09/10/08 16:40:28 Performance monitor update thread terminating
[6720] 09/10/08 16:40:28 Completion time Wed Sep 10 16:40:28 2008
I believe this is a permission error and I create a new user and give only this permissions:
List contents
Read properties
Administer Information Store
View Information Store status
Receive as
Send as
This new user is only a User Domain.
And happens other error.
In Networker Exchange User:
Start time: 9/10/2008 5:13 PM
Recovering files of client 'sfdems01.educacao.intragov' from server 'ARKANSAS'.
nsrxchrc:Start time: Wed Sep 10 17:13:41 2008
nsrxchrc:Computer Name: SFDEMS01 User Name: tst_backup
nsrxchrc:nsrxchrc_ese.exe Version: 5.1.0.266_QuickFix Supporting Exchange 2000, Exchange 2003 and Exchange 2007
nsrxchrc:System Version: 5.2 Build 3790 S
nsrxchrc:ESEBCLI2.DLL Version: 6.5.7638.1 Service Pack 2
Parsing parameters from the command line...
srxchrc:Opening connection to NetWorker Server...
nsrxchrc:mb_item.cpp(926): Error getting Exchange System Attendant legacyExchangeDN: 0x00005012
nsrxchrc:mb_item.cpp(1189): XBSA error 0x0003 returned while ending XBSA transaction.
nsrxchrc:Internal system error, please see nsr\applogs\xbsa.messages on the client system for reason.
nsrxchrc:Stop time: Wed Sep 10 17:13:43 2008
Recover completion time: Wed Sep 10 17:13:44 2008
And in /applogs/nsrxchrc.raw file:
43708 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 14 Start time: %s 1 35 25 Wed Sep 10 17:13:41 2008
43621 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 35 Computer Name: %s User Name: %s 2 12 8 SFDEMS01 13 10 tst_backup
52705 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 40 Computer Name: %s User Name: %s (%s) 3 0 8 SFDEMS01 0 16 SEESP\tst_backup 0 10 tst_backup
52708 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 17 %s Version: %s %s 3 23 16 nsrxchrc_ese.exe 0 18 5.1.0.266_QuickFix 0 57 Supporting Exchange 2000, Exchange 2003 and Exchange 2007
52702 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 33 System Version: %d.%d Build %d %s 4 1 1 5 1 1 2 1 4 3790 0 1 S
52708 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 17 %s Version: %s %s 3 23 12 ESEBCLI2.DLL 0 10 6.5.7638.1 0 14 Service Pack 2
43337 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 13 Command line: 0
51342 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 4 %s 1 40 167 nsrxchrc.exe -s ARKANSAS -c sfdems01.educacao.intragov -r -t "Wed Sep 10 17:13:26 2008" "MSEXCH:MB/%2FO=SEESP%2FOU=FDE%2FCN=RECIPIENTS%2FCN=SFDEMS01/Caixa de entrada/"
52673 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 84 Console Code Page: %ld; System Default Locale: %ld; Master Flag: %d (originally: %d) 4 2 4 1252 2 4 1033 1 1 1 1 1 1
52681 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 28 NetWorker Server Version: %s 1 0 44 NetWorker 7.4.2.Build.431 Network Edition/25
18130 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 8 Options: 0
52649 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 12 Server: %s 1 0 8 ARKANSAS
52650 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 12 Client: %s 1 0 26 sfdems01.educacao.intragov
52625 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 18 Recover time: %s 1 0 24 Wed Sep 10 17:13:26 2008
52626 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 32 Replay only recovered logs: %s 1 0 5 False
52627 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 21 Mount databases: %s 1 0 4 True
52628 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 17 Replay logs: %s 1 0 4 True
52634 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 31 Use alternate date format: %s 1 0 5 False
52657 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 25 Temporary directory: %s 1 0 31 C:\Program Files\Legato\nsr\tmp
52662 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 20 Operation type: %s 1 0 11 Traditional
28930 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 43 Parsing parameters from the command line... 0
28912 1221077621 1 0 0 900 7232 0 sfdems01 nsrxchrc 41 Opening connection to NetWorker Server... 0
46801 1221077622 1 0 0 900 7232 0 sfdems01 nsrxchrc 38 Started PerfMon update thread (Id: %u) 1 5 4 2432
31019 1221077622 1 0 0 2432 7232 0 sfdems01 nsrxchrc 41 Performance monitor update thread running 0
46470 1221077622 5 0 0 900 7232 0 sfdems01 nsrxchrc 58 %s(%d): Error getting Exchange System Attendant %s: 0x%.8x 4 23 11 mb_item.cpp 1 3 926 0 16 legacyExchangeDN 1 5 20498
46898 1221077622 5 0 0 900 7232 0 sfdems01 nsrxchrc 38 %s(%d): %s failed with status = 0x%.8x 4 23 6 rcmain 1 3 909 0 21 begin_mb_item_recover 1 5 20498
46832 1221077622 5 0 0 900 7232 0 sfdems01 nsrxchrc 66 %s(%d): XBSA error 0x%0.4x returned while ending XBSA transaction. 3 23 11 mb_item.cpp 1 4 1189 1 1 3
38008 1221077622 5 0 0 900 7232 0 sfdems01 nsrxchrc 2 %s 1 24 92 Internal system error, please see nsr\applogs\xbsa.messages on the client system for reason.
46916 1221077622 1 0 0 900 7232 0 sfdems01 nsrxchrc 58 Processed %ld items %s in %d:%02d:%02d %.0f bytes/second 6 2 1 0 0 4 0 KB 1 1 0 1 1 0 1 1 1 3 8 0.000000
46898 1221077622 5 0 0 900 7232 0 sfdems01 nsrxchrc 38 %s(%d): %s failed with status = 0x%.8x 4 23 6 rcmain 1 3 944 0 19 end_mb_item_recover 1 1 3
31018 1221077622 1 0 0 900 7232 0 sfdems01 nsrxchrc 43 Stopping performance monitor update thread. 0
31022 1221077623 1 0 0 2432 7232 0 sfdems01 nsrxchrc 45 Performance monitor update thread terminating 0
43709 1221077623 1 0 0 900 7232 0 sfdems01 nsrxchrc 13 Stop time: %s 1 35 25 Wed Sep 10 17:13:43 2008
I still find that it is a permission problem, anybody can helpme with my issue.
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ble1
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14.3K Posts
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September 21st, 2008 05:00
It seems to complain that it can't find this MB in index - did you check it with nsrinfo? Also, make sure to get latest module (now available from PL I believe) as there were few outstanding recover issues in earlier builds (and according to some tests at least one still present in latest build when doing unsupported MAPI brick level mailbox backups and trying to do restore).
I assume you are recovering from MB backup - is that correct? There might be a remote chance this is a problem with MS API, but since MS does not support brick level operations with mailboxes I doubt you would get any support for that (even I do not believe this is an issue here).