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47 Posts

5905

June 12th, 2015 06:00

SQL server backup is failing with the following error???

SQL server backup is failing with the following error???

ERROR:

suppressed 2829 bytes of output.

98519:(pid 4908): Unable to setup direct save with server usaswpbkp001.tcscloud.com: busy.

98519:(pid 4908): Unable to setup direct save with server usaswpbkp001.tcscloud.com: busy.

98519:(pid 4908): Unable to setup direct save with server usaswpbkp001.tcscloud.com: busy.

98519:(pid 4908): Unable to setup direct save with server usaswpbkp001.tcscloud.com: busy.

38008:(pid 4908):Internal system error, please see nsr\applogs\xbsa.messages on the client system for reason.

29085:(pid 4908):Microsoft SQL Server Provider error:

38006:(pid 4908):Write on "Legato#e1ac6b08-775b-4510-8e0c-987882d37811" failed: 995(The I/O operation has been aborted because of either a thread exit or an application request.).

38006:(pid 4908):A nonrecoverable I/O error occurred on file "Legato#e1ac6b08-775b-4510-8e0c-987882d37811:" 995(The I/O operation has been aborted because of either a thread exit or an application request.)..

38006:(pid 4908):BACKUP DATABASE is terminating abnormally..

98519:(pid 4908): Unable to setup direct save with server usaswpbkp001.tcscloud.com: busy.

98519:(pid 4908): Unable to setup direct save with server usaswpbkp001.tcscloud.com: busy.

53084:(pid 4908):Processing msdb failed, the item will be skipped.

CRPDSQL01.na.ds.lexmark.com: MSSQL: level=incr, 66 MB 00:19:07,  5-file(s)-processed, 3-file(s)-succeeded

98519:(pid 4908): Unable to setup direct save with server usaswpbkp001.tcscloud.com: busy.

98519:(pid 4908): Unable to setup direct save with server usaswpbkp001.tcscloud.com: busy.

98519:(pid 4908): Unable to setup direct save with server usaswpbkp001.tcscloud.com: busy.

98519:(pid 4908): Unable to setup direct save with server usaswpbkp001.tcscloud.com: busy.

98519:(pid 4908): Unable to setup direct save with server usaswpbkp001.tcscloud.com: busy.

37681:(pid 4908):Can't create browser directory: /.

37920:(pid 4908):nsr/db_apps/bsmsql/indexsuppp.cpp:1418 Internal error.

29070:(pid 4908):Failed to create database directory.

43709:(pid 4908):Stop time: Fri Jun 12 13:43:44 2015

Backup operation finished with error(s). Refer to the module backup log file for details.

CRPDSQL01.na.ds.lexmark.com:MSSQL:: retried 1 times.

Please help me out on this........

2 Intern

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14.3K Posts

June 12th, 2015 07:00

Top of my head, I would suspect wrong network interface being used.  Is this multihomed environment?

87 Posts

June 12th, 2015 09:00

HI sokundu,

tell me what the module you using

do u loaded the xbsa.messages and nsrsqlsv.raw in the issue.

4 Operator

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1.3K Posts

June 14th, 2015 23:00

Hello sokundu,

      As elvinperez has already mentioned check the xbsa.messages file on the SQL server. in addition also check if there are any tape drive or tape errors. i see that the backup is partially successful, 3 out of 5 databases are successful  so i assume the prime suspect would be tape errors.  How long has the group run for ?

3 Posts

October 25th, 2016 09:00

Hello Sokundu,

Was this issue ever resolved, been having the same issue for about a year, ever tech tells us its a bug and a new update comes out, but they all persist. 

53 Posts

October 26th, 2016 01:00

There is no issue in the module.  This issue due to the device is not allocated for the backup.  Below are suggestions

- Check the device configuration in the NW Server.  Try the FS or backup

- Try backup without "ClientDirect" and see if it works

- Try backup without "Stripes"

Hope this helps!!

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