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21 Posts
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1869
SharePoint GLR mounting clone copy
We are trying to use the NNM client for SharePoint backups and GLR restores. If we try to mount a backup of the SharePoint database it will mount the offsite clone copy on data domain and not the primary copy on local data domain data domain. If i take the clone device offline and do the mount then it will mount the primary copy.
all primary copies show as browable
SahrePoint 2103
NetWorker Module for Microsoft version 8.2.2.0.926
OS 2012 R2
gautamgp
226 Posts
0
April 24th, 2016 09:00
I advise that you open a Support Case for it.
nrgreen
21 Posts
0
April 24th, 2016 10:00
Thank you I have one open and it is not progressing
gautamgp
226 Posts
0
April 25th, 2016 21:00
Hi,
Please try to mark the secondary copy as suspect and then perform the restore and let me know the status.
nrgreen
21 Posts
0
April 26th, 2016 06:00
If we take the secondary copy off line or mark as suspect it will them mount the primary copy
gautamgp
226 Posts
1
April 26th, 2016 08:00
I can think of two things,
1. either the backup has a problem (have you tried another backup and see if you can observe the same kind of behavior)
2. You can try to stop NetWorker services, then rename temp folder on the Server and restart Services. (This will erase job history from the GUI)
3. It could be a bug, Support would need to validate that.
nrgreen
21 Posts
1
May 3rd, 2016 10:00
EMC support was able to provide a solution
Go to HKLM/Software/Legato/NetWorker/NWFS/
Create string named STORAGENODE
STORAGENODE REG_SZ DataDomain HostName