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132 Posts

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August 18th, 2010 02:00

Slowness with cloning tapes

Hello,

I am using Networker 7.4.4 , usually when I do the weekly cloning it takes

less than 15 hours to clone 6 tapes (LTO4 1.6TB). Now I am experiencing a

technical difficulties when I want to do the cloning, during 24 hours it

just clone about 200GB the.

Would you please help fix this issue?

Notes:

The operating system windows 2003.

The backup Library is HP MSL8096.

Many thanks in advance.

56 Posts

August 18th, 2010 02:00

Hello Jihad,

For your issue , you need to troubleshoot the Cloning performance to get the cause of this slow performance, As there is a lot of causes, To investigate more please read the following Powerlink solution :

http://solutions.emc.com/EMCSolutionView.asp?id=esg50043&usertype=C

This link is very useful to troubleshoot your case, In addition to that also check the following link to troubleshoot general NetWorker performance :

http://solutions.emc.com/EMCSolutionView.asp?id=esg68972&usertype=C

These links will be useful for you to put your hand on the main causes of the slow performance.

Thanks,

Ahmed Bahaa

August 18th, 2010 04:00

Jihad

You probably have 2 modes of enquiry.  Firstly part of your system may be running slowly (tape devices, network, SAN etc).  Alternatively, the system may be okay but something about your configuration is causing issues (for example savesets spanning multiple tapes may cause excessive tape mounts and unmounts during cloning, contention for tape devices between backups and clones etc).   You will need to check what is happening on your tape devices and also check the logs to see whether Networker is giving out any errors or waiting to do something.

Regards


David

56 Posts

August 22nd, 2010 01:00

Hello Jihad,

Did you fix the slow performance problem do you have with cloning ? If so please share with us your experience with the causes and how did you fix it.

Thanks,

Ahmed Bahaa

116 Posts

August 23rd, 2010 09:00

Hi Jihad

I had the same problem and was solved updating to version 7.5.2

Fixed bugs in NetWorker release 7.5 Service Pack 2


Issue Number for customer service: LGTsc30475
Issue Tracker/Issue Number: 30475nw
Description: Cloning is slow from the local to remote device

2 Intern

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132 Posts

October 13th, 2010 01:00

Hello   Ahmed,

It worked for next week while it did not for the previous week. this week also the cloning took 6 days and finally failed.

Please advice.

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