Hello,

Can you give us the os versions of server and client also NW versions ad agent versions ?

Ahmet KEÇECİLER

Teknik Danışman

e-Çözüm Bilişim

It might be an tcp time out issue . Didyou check these articles ?

https://solutions.emc.com/emcsolutionview.asp?id=esg91994

https://solutions.emc.com/emcsolutionview.asp?id=esg118437

https://solutions.emc.com/emcsolutionview.asp?id=esg60759

Also it asked here before https://community.emc.com/thread/126470?start=0&tstart=0 maybe it will be helpfull.

Ahmet KEÇECİLER

Teknik Danışman

e-Çözüm Bilişim

client & host server version : windows 2012 DC

networker version: v8.0.2

Hi also share wit us module and version that you use for sql backups.

Ahmet KEÇECİLER

Teknik Danışman

e-Çözüm Bilişim

From: Ahmet Keçeciler

Sent: Wednesday, September 18, 2013 10:22 AM

To: 'jive-1971394142-3co5-2-gb4m@emc-ecn.hosted.jivesoftware.com'

Subject: RE: - Unable to connect to server:RPC send operation failed

It might be an tcp time out issue . Didyou check these articles ?

https://solutions.emc.com/emcsolutionview.asp?id=esg91994

https://solutions.emc.com/emcsolutionview.asp?id=esg118437

https://solutions.emc.com/emcsolutionview.asp?id=esg60759

Also it asked here before https://community.emc.com/thread/126470?start=0&tstart=0 maybe it will be helpfull.

Ahmet KEÇECİLER

Teknik Danışman

e-Çözüm Bilişim

HI Ahmet,

Please find below details

TCP keep alive is set to 300000 decimal

>netsh int tcp show global
Querying active state...

TCP Global Parameters
----------------------------------------------
Receive-Side Scaling State          : enabled
Chimney Offload State               : enabled
NetDMA State                        : disabled
Direct Cache Access (DCA)           : disabled
Receive Window Auto-Tuning Level    : normal
Add-On Congestion Control Provider  : none
ECN Capability                      : enabled
RFC 1323 Timestamps                 : disabled
Initial RTO                         : 3000
Receive Segment Coalescing State    : enabled

When I am trying to connect Networlker user for SQL getting below

Networker and SQL module version:

NO lcuk.

Strange thing is I can connect to my networker host from client using Neworker user but not networker user for SQL

Hi

OK can you share us deamon.log?

Is your ipv6enabled on client side ? If yes can you try disabling it and then retry

I tried pinging client from networker server it is resolving IP4 only

Ok i forgot something. If you use NMM first thing we have to run NMM config checker ☺ It gives us detailed report on host. Did you run it before ? If no please run it and share the results.

Ahmet KEÇECİLER

Teknik Danışman

e-Çözüm Bilişim

Yes it is possible but you are trying to use NMM for sql backups. As i remember as IPV6 is not recommended yet.

Ahmet KEÇECİLER

Teknik Danışman

e-Çözüm Bilişim

Ok try to ping host from nw server and please share the results.

Ahmet KEÇECİLER

Teknik Danışman

e-Çözüm Bilişim

And you try to add but not work so please send the new deamon log.

Ahmet KEÇECİLER

Teknik Danışman

e-Çözüm Bilişim

Where will get the NMM config checker ? and do we need to run from client side?