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April 19th, 2015 17:00

User audit log information missing

Hi All,

Recently I uninstalled and reinstalled NMC packages in Networker server. From that day i can see user audit long in NMC.

Did renaming or moving rap.log files made this changes or else anything I need to do to retrieve old logs via NMC user audit.

Please advise asap.

Advance Thanks,

Samuel Thomas

2 Intern

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14.3K Posts

April 22nd, 2015 13:00

- Start recover

- Go to /nsr

- do versions logs

- select time via changetime for time before log folder was wiped

- cd  logs

- ls -la

- you should see old(er) rap log(s)

- select them

- restore them

April 20th, 2015 07:00

Samuel

The rap.log file is unconnected to the NMC.  It is enabled within the resource for the Networker server.  If your installation was a clean one (i.e. not using old configuration) the rap.log file is disabled by default and you need to set it in the Setup tab of the NSR server configuration.

136 Posts

April 21st, 2015 04:00

Thanks David.

I enabled rap.log and now i able to view audit logs. But the problem was I can see logs only after reinstalled date. Not previous days log... Anyway to retrieve previous days log?

2 Intern

 • 

14.3K Posts

April 21st, 2015 12:00

Sound like your reinstall wiped it.  You can restore it probably from backup (if you have one).

136 Posts

April 22nd, 2015 10:00

Could you or someone please help me to restore those logs.. I am not familiar with this.. facing this issue first time..

Advance Thanks..

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