544 Posts

April 24th, 2012 16:00

Hi Clifton,

First of all make sure that you add the VADP_VM_NAME variable in the Application Information attribute of each NetWorker virtual Client resource Correctly. The variable format is entered as VADP_VM_NAME=vm1 

Where vm1 is the display name of the VM used in the vCenter

VADP_VM_NAME is case-sensitive. For example, if the VM host name is upper-case (such as SuSe11-X86), the value of VADP_VM_NAME must be set to SuSe11-X86.

For the “Unable to communicate with the remote host, since it is disconnected”  error message, you have to verify that there is no communication, or DNS issue between the Backup Server, Storage Node, ESX Server, or Virtual Center server.

I had this issue before and I solved by deleting the Virtual Machine from inventory (right click on the VM and select “Remove from Inventory”).  Do not delete from disk  Then, re-add the VM by browsing the datastore holding that VM, right clicking on the VMX file and selecting “Add to Inventory”.

Hope that helps to solve the issue.

Thanks,

Ahmed Bahaa

544 Posts

April 24th, 2012 16:00

Also check you vSphere license, and please have a look as well on the following Powerlink article:

https://solutions.emc.com/emcsolutionview.asp?id=esg121746

Thanks,

Ahmed Bahaa

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