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January 29th, 2008 21:00
device getting disabled
Hello,
We run solstice 6.1 on solaris 8. The library has two drives/devices
and one of the devices gets disabled automatically. No changes has been
made to solstice or the library.
The error message is:
Solstice Backup Device Disabled: (warning) Device /dev/rmt/0hbn is automatically disabled. consecutive errors (21) exceeded the maximum consecutive errors allowed. Please fix the device or set a higher value for the Max consecutive errors attribute in the device resource.
iostat -En
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
rmt/0 Soft Errors: 671 Hard Errors: 3 Transport Errors: 3313
Vendor: HP Product: Ultrium 1-SCSI Revision: E3BR Serial No: C310P.31
rmt/1 Soft Errors: 34 Hard Errors: 0 Transport Errors: 72
Vendor: HP Product: Ultrium 1-SCSI Revision: E3BR Serial No:
The library does not show any error and I have restarted the UNIX server, restarted the library, reset the auto loader and did inventory check but nothing seems to help
but I still get the foll errors
media warning: /dev/rmt/0hbn opening: I/O error.
I am unable to load the media to the drive and I get the following error:
Illegal request asc 0x00 ascq 0x16
Can anyone advise. HP says the drives seems to be ok as the led's are green and library status is ok. I know we need to upgrade but that is a diff matter
We run solstice 6.1 on solaris 8. The library has two drives/devices
and one of the devices gets disabled automatically. No changes has been
made to solstice or the library.
The error message is:
Solstice Backup Device Disabled: (warning) Device /dev/rmt/0hbn is automatically disabled. consecutive errors (21) exceeded the maximum consecutive errors allowed. Please fix the device or set a higher value for the Max consecutive errors attribute in the device resource.
iostat -En
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
rmt/0 Soft Errors: 671 Hard Errors: 3 Transport Errors: 3313
Vendor: HP Product: Ultrium 1-SCSI Revision: E3BR Serial No: C310P.31
rmt/1 Soft Errors: 34 Hard Errors: 0 Transport Errors: 72
Vendor: HP Product: Ultrium 1-SCSI Revision: E3BR Serial No:
The library does not show any error and I have restarted the UNIX server, restarted the library, reset the auto loader and did inventory check but nothing seems to help
but I still get the foll errors
media warning: /dev/rmt/0hbn opening: I/O error.
I am unable to load the media to the drive and I get the following error:
Illegal request asc 0x00 ascq 0x16
Can anyone advise. HP says the drives seems to be ok as the led's are green and library status is ok. I know we need to upgrade but that is a diff matter
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ble1
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January 30th, 2008 15:00
Have you tried to load and unload via sjimm?
amediratta
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January 30th, 2008 11:00
amediratta
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January 30th, 2008 11:00
Normally, this happens due to intermitent problems with the drive. Clean the drive and may be sk HP to run their tools to check drive's condition like HP Library & Tape Tools etc.
pandyat
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January 30th, 2008 19:00