If you try to run this report from the GUI now - does it work?

Hi - yes all reports run OK from the console. Issues are only seen with running gstclreport command line.

Running as root - guess its something in my environment

root : aigunx97 [/usr/local/bin] #./savegroup_failure_rpt.sh
+ JAVA_HOME=/usr/java
+ export JAVA_HOME
+ env
_=/usr/bin/env
MANPATH=:/usr/openwin/man:/usr/share/man:/opt/hpnpl/man:/usr/opt/SUNWmd/man:/usr/local/man:/share/man:/opt/RICHPse/bin:/usr/j2se/jre:/opt/SUNWppro/man:/opt/SUNWs8hwman1/man:/opt2/LGTOnmc/man
LANG=
HZ=100
LC_MONETARY=en_GB.ISO8859-1
LC_TIME=en_GB.ISO8859-1
VISUAL=vi
PATH=/usr/bin:/usr/sbin:/sbin:/usr/opt/SUNWmd/sbin:/share/bin/cc/SUNWspro/SC4.2/bin:/usr/ucb:/usr/local/bin:/share/lib/cc:/share/bin:/usr/lib:/usr/openwin/lib:/usr/opt/SUNWmd/sbin:/usr/ccs/bin:/opt/Acrobat3/bin:/usr/j2se/jre:/usr/local/mysql/lib/mysql:/usr/sadm/bin:/opt/SUNWppro/bin:/usr/platform/SUNW,Sun-Fire-V490/rsc:/net/aigunx05/home/users/nbone/scripts:/opt/Navisphere/bin:/etc:/usr/platform/SUNW,Sun-Fire-V490/sbin
CRACK=/share/src/crack5.0/c50a
LM_LICENSE_FILE=/etc/opt/licenses_combined
EDITOR=vi
HISTFILE=/.sh_history_nbone
KM_CRYPTO_LIB_PATH=/etc/emc/rsa/rkm_client/lib/libkmcryptolib.so
RSYNC_RSH=ssh
LOGNAME=root
MAIL=/var/mail/root
PS1=root : aigunx97 [$PWD] #
LC_MESSAGES=C
LC_CTYPE=en_GB.ISO8859-1
DISPLAY=167.247.8.58:0.0
SHELL=/usr/bin/ksh
JAVA_HOME=/usr/java
HOME=/
R_SHLIB_LD_LIBRARY_PATH=/etc/emc/rsa/rkm_client/lib
REALUSER=nbone
LC_COLLATE=en_GB.ISO8859-1
LC_NUMERIC=en_GB.ISO8859-1
TERM=xterm
LD_LIBRARY_PATH=/usr/lib:/usr/openwin/lib:/usr/local/lib:/opt/EMC/Centera/3_1/SystemOperator/bin:/opt/sybase/ASE-12_5/lib:/opt/sybase/OCS-12_5/lib:/opt2/LGTOnmc/sybasa/lib
PWD=/usr/local/bin
TZ=GB
ENV=/.kshrc
KM_SUPPORT_LIB_PATH=/etc/emc/rsa/rkm_client/lib/libkmsvcshlib.so
+ period=24
+ + /usr/local/bin/date -v -1d +%m%d%y
suffix=012909
+ output_dir=/home/users/nbone
+ rpt_name=savegroup_failure_rpt
+ outfile=pdf
+ mailto=nbone@mailhost
+ admin_pass
+ /opt2/LGTOnmc/bin/gstclreport -r savegroup_failure_rpt -u administrator -P administrator -f /home/users/nbone/savegroup_failure_rpt.012909 -x pdf -C Group Start Time 24 hours
+ echo xxxxxx
java version "1.5.0_14"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_14-b03)
Java HotSpot(TM) Server VM (build 1.5.0_14-b03, mixed mode)
Exception in thread "main" java.lang.NoClassDefFoundError: javax/jnlp/BasicService
at COM.legato.gwt.framework.LServiceProvider.loadTaskBars(Unknown Source)
at COM.legato.gwt.framework.LCommandLineApp. (Unknown Source)
at COM.legato.gems.reports.CommandLineReport. (CommandLineReport.java:60)
at COM.legato.gems.reports.CommandLineReport.main(CommandLineReport.java:530)
+ exit
root : aigunx97 [/usr/local/bin] #

Am not sure if it will help, but try setting the java CLASSPATH variable.

I got the exact same problem with java build 1.5.0_13, and it was solved when using build 1.5.0_15.

I see you are using build 1.5.0_14, so you might give it a shot in using 1.5.0_15 aswell.

The error is due to an incorrect JAVA_HOME path in gstclreport. Point JAVA_HOME to where the jre is located. See esg105680 in Powelink for more details.