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March 9th, 2011 13:00

jukebox issues with TL2000 SAS backup tape

We have a Dell R710 running Windows standard 2008 X64 wich will host the Networker server X64 version. It has 500Gb of diskspace and 4 GB of memory. Attached to it we have a Dell TL2000 unit LTO5 with 2 Drives. I installed the windows drivers for the unit. I'm not running the Windows Backup Feature, but I have the Removable Storage feature in my MMC. I check the library and I can see the unit's drives and the \\.\Tape# name that Windows gives it.

I created the storage node and scanned for all libraries. The scan completes and I can see both drives of the unit, but the library dose't get created. I can only configure the drives like stand alone units.

78 Posts

March 10th, 2011 15:00

Try removing the "Removable Storage" feature and try again.

Let us know.

Cheers,

Steve

5 Posts

March 11th, 2011 06:00

Hello Steven,

I have already remove the storage node and created a new one. I have also tried the jbconfig using the inquire command to check for the scsi devise path to use. I can see the drives themselves but not the autochanger.

In the old Networker server that has a PV 122T I can see in the Devise Manager the Tape Drives, but It has an autochanger as well. In the new server [2008 std] I can see in the Device manager the drive units, but not the autochange library.

I dont know if I should consider the TL2000 as an autochanger or a SIlo. 

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5 Posts

March 11th, 2011 07:00

Also The Feature in W2K8 STD for Removabel Storage keep saying it can't  write to the database. I remove the feature and add it again ant it just keep sayin the same error

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14.3K Posts

March 14th, 2011 03:00

Did you try to configure it from CLI?  It might be more verbose in what problem might be...

5 Posts

March 19th, 2011 07:00

I found the problem was related to the PV Virtual Library and path control. Once correctly configure, the autochanger appeared.

1 Message

April 6th, 2011 23:00

Hi Woden,

How did you configured the PV Virtual Libray and path control? I am also having issues with the jukebox.

5 Posts

April 7th, 2011 07:00

The problem I was experiencing at first was that Windows was not seen the auto changer. Using the inquire command only presented the drives, but not the auto-changer in the SCSI devices.  I removed all the drivers for the tapes.

The Auto-changer appeared after I had manually reconfigured the powervault itself, before that Windows just didn't see it.

CLI > inquire

scsidev@2.3.0:IBM     ULT3580-HH5     A422|Tape, \\.\Tape0
                                           S/N: 1068015362
                                           ATNN=IBM     ULT3580-HH5     1068015362
                                           WWNN=5000E11142BDB001
                                           WWPN=5000E11142BDB002
                                           WW2N=5000E11142BDB001
                                           PORT=00000001
scsidev@2.3.1:IBM     3573-TL         9.50|Autochanger (Jukebox)
                                           S/N: 00X2U78R1843_LL0
                                           ATNN=IBM     3573-TL         00X2U78R184
scsidev@2.4.0:IBM     ULT3580-HH5     A422|Tape, \\.\Tape1
                                           S/N: 1068011698
                                           ATNN=IBM     ULT3580-HH5     1068011698
                                           WWNN=5000E11142BDB004
                                           WWPN=5000E11142BDB005
                                           WW2N=5000E11142BDB004
                                           PORT=00000001

I don’t add the drivers for the auto-changer itself [Device Manager > Medium Changer Device > Unknown Medium Changer] That way Windows doesn’t try to take over the device, it conflicts with the request that Networker send to the library. If Windows has not finished with it’s request, they stay in the work queue and don’t let Networker to run properly .

After that I entered the CLI command jbconfig a went thru the motions of the quick installation. checked the library in the NMC and it was there.

Cheers!

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