After he update the Server from 7.2 to 7.3 the first problem was, that he cannot connect with adminstrator. Customer do:
This is very well covered in installation guide for EBS 7.3.
After this, he cannot mount one Tape. We see this error:
Do you get this error only for this volume or do you get this error for any other volume as well?
Did you open a support call with support?
Here the nsrjb -v
As you can see, first 3 volumes have short volids - not sure if this is expected or not. Did you check mmedia database with mminfo for this volumes and their volids?
The next question is, we fix the problem not, it is possible to remove from EBS Server the Version 7.3 and installed 7.2?
No, as stated in documentation there is no way back - unless you do mmrecov with 7.2 again. If you had 7.2 before it is possible that even 7.2 cause something bad which 7.3 could not handle. Check you mm as suggested above and open this as a support ticket with your support get covered.
Open this with support - it could be something trivial like name resolution or nsrexecd in need of restarting and it could be something worse - hopefully if that would be some kind of problem fix could exist.
The auth type 0 error can mean number of things and it happens while communicating to the new library operation daemon - nsrmmgd. So it could be an issue and perhaps not such a big deal. Currently engineering is the only one who has better understanding of these things for 7.3 code so case for this would a good idea.
Do you get this error only for this volume or do you get >this error for any other volume as well?
We see this volume for all volumes. And every time authentication type 0 not adequate
As you can see, first 3 volumes have short volids - not >sure if this is expected or not. Did you check mmedia >database with mminfo for this volumes and their volids?
ble1
4 Operator
•
14.4K Posts
0
February 20th, 2006 02:00
problem was, that he cannot connect with
adminstrator.
Customer do:
This is very well covered in installation guide for EBS 7.3.
error:
Do you get this error only for this volume or do you get this error for any other volume as well?
Did you open a support call with support?
As you can see, first 3 volumes have short volids - not sure if this is expected or not. Did you check mmedia database with mminfo for this volumes and their volids?
possible to remove from EBS Server the Version 7.3
and installed 7.2?
No, as stated in documentation there is no way back - unless you do mmrecov with 7.2 again. If you had 7.2 before it is possible that even 7.2 cause something bad which 7.3 could not handle. Check you mm as suggested above and open this as a support ticket with your support get covered.
ble1
4 Operator
•
14.4K Posts
0
February 20th, 2006 04:00
Open this with support - it could be something trivial like name resolution or nsrexecd in need of restarting and it could be something worse - hopefully if that would be some kind of problem fix could exist.
The auth type 0 error can mean number of things and it happens while communicating to the new library operation daemon - nsrmmgd. So it could be an issue and perhaps not such a big deal. Currently engineering is the only one who has better understanding of these things for 7.3 code so case for this would a good idea.
mg115301
1 Rookie
•
100 Posts
0
February 20th, 2006 04:00
We see this volume for all volumes.
And every time authentication type 0 not adequate
We will check this. Wait for results.