online index not updated

Question

Hi all, I have a problem. Whenever I do a backup, the online index is not updated automatically. When looking at the /nsr/index/bru0110x/db6, I see no changed modification date on the files/directories. Getting the nsavetime of a backup using the mminfo command with the -r nsavetime option. And than doing a nsrinfo -t bru0110x get me 0 entries (it's a normal file backup, also tried the -n all but no joy). I've looked at the media pool, to check if the 'store index entries' was enabled, and indeed it is enabled. I've did a scanner -i -S -s on the storage node which holds the device of the backup. After that, I saw that the /nsr/index/bru0110x/db6 folders were modified, and I also got info from a nsrinfo -t bru0110x Anyone an idea why it doesn't update? For some clients it works fine. Already tried backing it up to another pool, same issue All the indexes of all clients are on the same filesystem  /nsr/index /nsr/index filesystem has more than enough space Already tried putting 'save -c bru0110x' as backup command, and also tried setting the index path (to the correct, and to another path) Kind regards

Mark_Bellows · Answer

Hello Tim,

I am sorry for the delay in a response. Please log into Powerlink and perform a support search for EMC these Solution IDs

esg50070: "Index corruption issues during backup and or recovery"

esg67168: "How to repair simple media database corruption, and media database compression"

Let us know the results.

Thank you,

Mark

TimTh · Answer

Hello Marc,

Thanks for the response.

I've already tried the steps that didn't require a reboot of networker, but those didn't solve it.

I'll plan a reboot of networker, and try an index recover.

I'll let you know the results once it's finished.

Kind regards

Mark_Bellows · Answer

Tim, Could you please tell us what version of Networker you are using? Thank you, Mark

lpenarub · Answer

It looks like you ran into a clientid issue. Did you re-create this client by any chance?

Please have a look at these KBs. Let us know if they are helpful.

esg67756 - Index entries being deleted after 24 hours
esg54620 - Client Index is not getting populated in the GUI
esg65254 - Error: 'the client is previously defined reapply to use the orginal client'
esg51622 - 'Unknown volume' - Troubleshooting 'client id' issues

David_Hampson_90e289 · Answer

Have you renamed your client in any way (even if to rename from short name to fully qualified domain name)?   Under nsr/index do you have any entries for a similar client name?

ble1 · Answer

TimTh wrote:I've did a scanner -i -S -s on the storage node which holds the device of the backup. After that, I saw that the /nsr/index/bru0110x/db6 folders were modified, and I also got info from a nsrinfo -t bru0110x I'm quite sure those entries would dissappear after next nsrim check.  This is typical issue when index is saved under wrong name due to either i) name resolution, ii) nested index structure or iii) clientid issue (related to second point).  Related to all 3points, check if you index folder for bru0110x.domain as well.

NetWorker

Was this post helpful?