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March 6th, 2020 05:00

Cannot remove character in console (PC5524)

Hey there,

our PowerConnect 5524 still does a weird thing:

If hooked up to a serial console (with PuTTY; correct serial settings, cable is a Cisco DB9-RJ45 rollover), I can type characters just fine on the console - but there is no way of deleting them.

It does not seem like a classical "You use the wrong cable"-situation to me. Both Cisco with their 72-3383-01 cable (DB9-RJ45) and DELL with their C206M cable claim to be a rollover-cable (which they aren't per definition) and share exactly the same pinout.

Pinout C206M --> scroll down until "Rollover-pinout DB9 to RJ45"

Pinout 72-3383-01 

I just double checked with my multimeter - my cable (the Cisco one) has really the same pinout.

Am I missing something? A "hidden setting" to turn on backspace?

Kind regards

 

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22 Posts

March 16th, 2020 06:00

Hey Josh,

I found a solution to that issue:
the problem is how PuTTY handles backspace. The default value for this is Control-? (127). Changing it do Control-H fixes the issue.

Inside the PuTTY configuration, simply head over to Terminal > Keyboard > The Backspace key and change it to Control-H
Don't forget to apply the settings

Kind regards

Yannik

Moderator

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9.4K Posts

March 6th, 2020 10:00

Is it a US layout keyboard or something else?

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22 Posts

March 6th, 2020 10:00

Hey Josh,

sorry I forgot mentioning it. It's a standard, German QWERTZ-Keyboard.

Kind regards

Yannik

Moderator

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9.4K Posts

March 6th, 2020 10:00

That should be fine. Can you try a different keyboard? If you use a remote session instead of console does it work?

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