BEN7
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How can I open the case about Dell Networking?

Hello, I'd like to know how to "case open" to Dell TAC(Technical Assistance Center), when I have a problem with Dell Networking solutions. Regards,
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punisher911
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Re: How can I open the case about Dell Networking?

call the service phone number (866-516-3115) and give them your service tag from whatever device you are having issues with. 

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BEN7
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Re: How can I open the case about Dell Networking?

Can I take it by e-mail?

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BEN7
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Re: How can I open the case about Dell Networking?

Where is phone number "866-516-3115" ? 

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punisher911
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Re: How can I open the case about Dell Networking?

Where is the number? It's Dell's toll free support number. It is the one I had to call to resolve an issue I recently had with a Dell switch. 

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Moderator
Moderator

Re: How can I open the case about Dell Networking?

Hi,

If you go to support.dell.com and put in your service tag it will provide the valid contact methods for you, which vary by country.

Thanks,
Josh Craig
Dell EMC Enterprise Support Services
Get support on Twitter @DellCaresPRO
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BEN7
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Re: How can I open the case about Dell Networking?

Thank you~

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