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November 1st, 2021 03:00

IP-Helper Adress not working for a single VLAN

Hi, 

im running a pair of 4128F-ON as VLT. 

I have configured some VLANs. With the command "ip-helper address" I pass on the DHCP server in these VLANs. Works quite well, except for my VLAN 9 (Phones).
The phones do not get a DHCP address, the DHCP broadcasts do not arrive at the DHCP server.

Client PCs in another VLAN get their addresses assigned, the ip-helper command works fine in other VLANS.
The DHCP server is reachable from the phone VLAN (and vice versa).

Does anyone have a hint or similar problems? Are there any limitations that I have missed?

Moderator

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November 1st, 2021 08:00

Hello,

 

Could you try removing or deleting the lease addresses, in DHCP, I wonder if it's because of this.

Check if the DHCP server is on the correct gateway.

 

Hope this helps!

2 Posts

November 9th, 2021 00:00

Hi,

The network connection from the DHCP server to the phones works without problems. Apparently only the DHCP broadcasts do not arrive.

6 Operator

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2.7K Posts

November 9th, 2021 08:00

Hello @F.Bode,


What configuration steps did you follow? Did you followed any procedure?

 

Regards.

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