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December 27th, 2019 13:00

N1548 Web UI - Network Congestion or Lost Connection

When i login to the Web interface and stay idle for the duration of "http timeout-policy", the switch (at least the admin interface) seems to hang/stall for a couple of minutes.

The browser shows me the message in the screenshot below.
If i immediately try to reload, the browser says "ERR EMPTY RESPONSE".
When i have waited a few minutes, i can load the login page again.

During these few minutes, if i try to fetch the dell_login.html page from command line, this is what happens:

support@mgmlnx:~$ curl -kv https://mlmsw1-0/dell_login.html
* Hostname was NOT found in DNS cache
* Trying 10.10.253.10...
* Connected to mlmsw1-0 (10.10.253.10) port 443 (#0)
* successfully set certificate verify locations:
* CAfile: none
CApath: /etc/ssl/certs
* SSLv3, TLS handshake, Client hello (1):
...
* SSL certificate verify result: self signed certificate (18), continuing anyway.
> GET /dell_login.html HTTP/1.1
> User-Agent: curl/7.35.0
> Host: mlmsw1-0
> Accept: */*
>
* SSLv3, TLS alert, Client hello (1):
* Empty reply from server
* Connection #0 to host mlmsw1-0 left intact
curl: (52) Empty reply from server

And if i try to ssh into the switch during these few minutes, it does work, but its extremely slow.

FW version is: 6.6.0.2

I see this behaviour on all our N1548 switches (same FW on all of them)

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December 27th, 2019 13:00

Forgot the screenshot...Screenshot from 2019-12-27 11-34-16.png

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January 3rd, 2020 05:00

@DELL-Josh Cr any ideas?

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January 3rd, 2020 09:00

Hi,

Was it doing it on older firmware or is it something new with this version?

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January 5th, 2020 14:00

@DELL-Josh Cr Yes, had the exact same problem on the FW they came with (6.3.3.14).
This was actually the reason we upgraded FW.

Now i see that yet another fw has been released (6.6.0.13).
Will upgrade to that this following week and see if the problem still remains.

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January 7th, 2020 06:00

@DELL-Josh Crthe issue persists in FW v6.6.0.13 also...

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January 7th, 2020 09:00

At this point I think the best option is to call phone support.

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January 7th, 2020 15:00

Ok, thanks 

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February 23rd, 2023 16:00

This is an old topic, but did you get an answer from support?

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February 23rd, 2023 19:00

FW version is: 6.6.0.2   >> as per current firmware version it is a known issue.

So please upgrade to the latest version 6.8.1.0

POA:

1.bring it to the latest version

2. #update bootcode     >> Bootloader

3. #update cpld       >> (BIOS/CPLD)

Note: Please refer to the release notes before upgrading firmware and take backup configuration.

https://dell.to/3Ezn4zS

 

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