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July 25th, 2005 02:00
PowerConnect 2708 Admin Login Fails with Mac Safari Browser
I know this is probably atypical for Dell customers, but I use an Apple Powerbook running MacOS X 10.4.2 at my job. We recently bought some Dell PowerConnect 2708 switches to use at the office. I got as far as the default login page using the Safari web browser (2.0 build 412.2) at http://192.168.2.1, entered the default user "admin" and left password blank, then hit ok. Every time, it takes me to http://192.168.2.1/tgi/login.tgi and gives me an error stating "User name or Password is missing".
I confirmed it's the browser / platform by plugging the same switch into a friend's PC and doing the exact same thing. It works on the XP SP2 laptop with Firefox 1.0.6.
For fun, I decided to try adding an admin account with a separate username and password. When I entered that info on the Mac, I got the exact same error, even though this time there was a username AND password entered.
Any chance this could be submitted to engineering for a future fix? I realize Mac's probably not on the list of supported platforms, but HTML and Javascript are pretty standard and hopefully would work on any platform..... Thanks!
-Mason
I confirmed it's the browser / platform by plugging the same switch into a friend's PC and doing the exact same thing. It works on the XP SP2 laptop with Firefox 1.0.6.
For fun, I decided to try adding an admin account with a separate username and password. When I entered that info on the Mac, I got the exact same error, even though this time there was a username AND password entered.
Any chance this could be submitted to engineering for a future fix? I realize Mac's probably not on the list of supported platforms, but HTML and Javascript are pretty standard and hopefully would work on any platform..... Thanks!
-Mason
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DELL-Cuong N.
1K Posts
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July 25th, 2005 14:00
We do not support MAC Safari browser as you already noted. We currently support IE 6.x and Mozilla. The symptom you described also occurs when using IE 5.x so maybe the Safari browser has some similar issues to IE 5.x. You might try using Mozilla based browser on MAC. I believe Firefox will work on MAC so that's a viable option for MAC based systems.
We currently do not have plan to support browser other then IE and Mozilla.
Cuong.