Unsolved
This post is more than 5 years old
4 Posts
0
834
April 9th, 2020 12:00
Powerconnect 5424
Hi I've been given a powerconnect 5424, but when I try to set it up using the console through tera term it hangs and wont load any further I've included a pic
No Events found!
DELL-Josh Cr
Moderator
•
9.6K Posts
•
42.2K Points
0
April 9th, 2020 17:00
Hi,
Does it let you type any commands at that prompt?
dave2301
4 Posts
0
April 9th, 2020 19:00
I cant type any commands in
dave2301
4 Posts
0
April 10th, 2020 09:00
Yes it does by pressing esc or del
DELL-Josh Cr
Moderator
•
9.6K Posts
•
42.2K Points
0
April 10th, 2020 09:00
does it give you an option to enter the boot menu before it tries to boot?
DELL-Josh Cr
Moderator
•
9.6K Posts
•
42.2K Points
0
April 10th, 2020 10:00
Try that and flashing the firmware. In the firmware download follow the xmodem instructions starting with step 5. https://dell.to/2UY7uqX
dave2301
4 Posts
0
April 10th, 2020 10:00
thanks will try that
_abednego
1 Rookie
•
78 Posts
0
April 14th, 2020 07:00
You may try forcing serial line speed to 9600 bps. I have occasionally found a similar problem with a Dell X1008 I have at home (latest boot (1.0.0.25) and software (3.0.1.3) installed on it). At times it displays switch messages on console (my workstation uses cu(1) as communication software) but does not accept keyboard input. Forcing the line speed improves serial communication.
It seems your switch has passed the boot loader and flash image validation, so I would start looking at line parameters. In my humble opinion is an easy and less intrusive test than reinstalling the operating system using the xmodem protocol. I must admit I never transmitted a firmware image of that size using xmodem, I guess it will be a slow process.