Trouble with TFTP server and firmware update with PowerConnect 3324

Question

I'm having difficulty communicating with the SolarWinds TFTP server I just installed on my system.  Our firmware for our 3324's are a decade old, and I was attempting to update the firmware using the 332448-1213.dos file that I unzipped after entering in my Service Tag on the website.  By default, the TFTP server creates a root directory in C:/TFTP-Root, which I have been attempting to use (I put the firmware in this folder)  I wanted to backup the running-config prior to making any changes, so I found some Dell documentation for 3324 switches that states that by running the following commands I would be able to backup the startup-config and running-config prior to making any changes.  I figured that this would also be a way to test my TFTP server as well.  I telnet into the switch from my desk and the commands that I'm trying are: console# copy startup-config tftp://192.168.2.119/startup.bak console# copy running-config tftp://192.168.2.119/running.bak My TFTP server shows as 'started' (UDP-69), allows all IP addresses to send & receive files. After I run either command from the CLI, I see: .......................................................................%TFTP-N-TIMERSEND: Timeout Copy: Undefined error %COPY-W-TRAP: The copy operation has failed I am able to ping my system from the CLI (My system is where the TFTP server is installed on)  I'm not really sure what to do at this point.  Any help would be appreciated. Thanks in advance

Ruppy · Accepted Answer

I was able to get connectivity between my switch and the TFTP server, however not with the SolarWinds TFTP server.  I downloaded tftpd32 and configured it with the exact settings I was using with the SolarWinds equivalent.  I'm not sure what was preventing me from connecting when using SolarWinds, but I resolved this by using tftpd32.  As a side note, I was using the most current version of SolarWinds, as I downloaded it yesterday.

Ruppy · Answer

I did try without the .bak before, and got the same result. I should have mentioned that; attached is the results of the show run command, hope that helps. I have a feeling it is a simple error that I'm not catching :(

Ruppy · Answer

Daniel,

I agree that entering the startup config manually would be an easy task, however I was just trying to copy the configs to my TFTP server to make sure that the server was working correctly. The main reason I need my TFTP server to work is to update the decade old firmware on our switches. I still haven't been able to do this task because I can't seem to communicate with the TFTP server.

I tried:
1) Making sure that the Solarwinds TFTP server was allowed in Windows Firewall

2) Checking that the TFTP server service is "Started"

3) Verifying that the "Server Bindings" tab is set to "Bind to all addresses on machine" (192.168.2.119 being in the list)

4) Permitted Transfer Types is set to "Send and Receive files" and IP Address Restrictions is set to "Allow all IP addresses to send/receive files"

So while I would be able to re-type the configs back in on all the switches if the firmware update messes something up, I still need to be able to contact the TFTP server to update the firmware in the first place.

Ruppy · Answer

When updating the firmware for my 3324 PowerConnect switch, I have:

1) 332448-1213.dos (This is the firmware I assume)

Do I also need a file for the "Boot Code" or "Bootloader", or will uploading the 332448-1213.dos file to the switch be everything I need to complete a firmware upgrade? Sorry if this question is simple, but I have never done a firmware upgrade on a switch before.

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