Hello, thanks for choosing Dell. But we do not a model called Connect 2016. So if you could verify that for us that would be great. And also tell us how it is going and what you see by connecting serial cables.
Hello thanks for choosing Dell. Please read what I attached. But the switch might have some problems on interface level. If it's still in warranty, I ask you to raise an official ticket with techsupport by phone call or email for replacement.
DELL-Young E
Moderator
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5.4K Posts
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October 24th, 2022 21:00
Hello, thanks for choosing Dell. But we do not a model called Connect 2016. So if you could verify that for us that would be great. And also tell us how it is going and what you see by connecting serial cables.
jerryquigley
2 Posts
0
October 30th, 2022 08:00
on the bottom of unit model # is as printed power connect 2016 any other question, please ask i open for any thing
DELL-Young E
Moderator
•
5.4K Posts
0
October 30th, 2022 19:00
Hello thanks for choosing Dell. Please read what I attached. But the switch might have some problems on interface level. If it's still in warranty, I ask you to raise an official ticket with techsupport by phone call or email for replacement.
1 Attachment
a2b4ef6e-c18f-4892-bcb1-885ca31094fa-314822366.png