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Go to SolutionAfter power failure, no wired connectivity
Hi!
After a recent power outage while my PC was in sleep mode, I don't have wired (Ethernet) connectivity. Please help me restore connectivity. Thanks!
Details:
Dimension E510
XP Media Center Edition, Version 2002, SP3
I have never had an issue with wired connectivity on this PC after coming out of sleep mode. Of course, the power failure was unusual.
Observations:
- ipconfig /all shows that I have an IP address
- I can ping the DHCP server listed in ipconfig /all and I also can ping google.com.
- I was going to go a restore point set before the power outage. But, somehow system restore had gotten turned off. :emotion-10: Oh, well. I did go ahead and turn system restore back on.
Things I've already tried that did not solve the issue:
- Reboot
- Uninstall/reinstall the network adapter driver. Device Manager says the network adapter card is working properly.
- Looked for an updated network adapter driver on Dell's website. Turns out that I have the latest driver already.
- Followed many of the steps from Microsoft at http://support.microsoft.com/kb/825826
- Checked McAfee Security Center firewall permissions list to see if something got changed. Everything looked okay. Also disabled the firewall just to be sure,
- Disabled SafeEyes internet filter.
- Reset the router. Also swapped router ports with a known good PC. The known good PC still had connectivity, the affected PC (the E510) did not.
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