Bluetooth driver seem not working for windows 8.1 version

Hi MACAWSLOVER,

Since you have not specified any details ...

Did it work in windows 8 ?

Which version of Driver are you trying to install ? did you try the one below ?

http://www.dell.com/support/drivers/in/en/indhs1/DriverDetails/Product/inspiron-15-3521?driverId=W9F25&osCode=W864&fileId=3317556689&languageCode=en&categoryId=NI

What happens when you try to install the above driver ? does the driver fail to load ? or does the driver fail to start the device ?

Yes.  it worked in window 8.  then when it update for 8.1 then  the bluetooth start fails driver.  I am like what?!!! I don't understand what was happening.  I'm deaf myself i used bluetooth mini phone to connected it and it was work for window 8 .  I was able to hear the phone on it loud enough for me to hear.  I wanted to be able to use it. so thank you for the link..  i was searching for the drivers for the bluetooth to fixed my problems. and i'm kind of glad you post a link for me. so thank you. again.  i will let you know if I find any problem and I will let you know. 

Do I have to download for both these that you gave me link to dowload to fixed but i am bit confused. which one should i download?

well... It does not seem to be working after I am installed but still not working properly.  so I'm not going to worry about it.  I'm giving up.  It's not worth of trying to fix the problem.  Thanks for trying. :emotion-6:

Hello.  I tried to download a bluetooth driver and I have selected the first one and does not seem to be fixed so now i'm trying for second selectives. I'm hoping if fixed for me. if not then I will email you asap.

well... It does not seem to be working after I am installed but still not working properly.  so I'm not going to worry about it.  I'm giving up.  It's not worth of trying to fix the problem.  Thanks for trying. :emotion-6:

I don't think we should give up just yet .... Do you know which Dell Wireless card you should be having ? Can you try with the below driver ?

http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/inspiron-15-3521?driverId=0WD12&osCode=W864&fileId=3196315933&languageCode=en&categoryId=NI

Download the first one ... the second is an update for Microsoft stored drivers for this card....

I will give you the name of the driver. 

Hardware and Devices

Publisher details

Issues found
Bluetooth Audio Device has a driver problem Bluetooth Audio Device has a driver problem There is a problem with the driver for Bluetooth Audio Device. The driver needs to be reinstalled.	Not fixed
Reinstall device driver Completed
Virtual Bluetooth Support (Include Audio) has a driver problem Virtual Bluetooth Support (Include Audio) has a driver problem There is a problem with the driver for Virtual Bluetooth Support (Include Audio). The driver needs to be reinstalled.	Not fixed
Reinstall device driver Completed
Bluetooth LWFLT Device has a driver problem Bluetooth LWFLT Device has a driver problem There is a problem with the driver for Bluetooth LWFLT Device. The driver needs to be reinstalled.	Not fixed
Reinstall device driver Completed
Hardware changes might not have been detected Hardware changes might not have been detected	Detected
Scan for recent hardware changes Completed

Potential issues that were checked
Windows Update configured to never install drivers Windows Update configured to never install drivers Driver updates aren't automatically installed when detected by Windows Update.	Issue not present

Issues found

Detection details

6 Bluetooth Audio Device has a driver problem Not fixed

There is a problem with the driver for Bluetooth Audio Device. The driver needs to be reinstalled.

Device information Name: Bluetooth Audio Device ID: BTHENUM\{61118058-486C-4BB0-B4B8-ACE4DCADEC44}_LOCALMFG&0000\8&B5E5AF2&0&000000000000_00000000 Error code: 10 Reinstall device driver Completed There is a problem with the driver for Bluetooth Audio Device. Reinstalling the driver might fix this problem.

6 Virtual Bluetooth Support (Include Audio) has a driver problem Not fixed

There is a problem with the driver for Virtual Bluetooth Support (Include Audio). The driver needs to be reinstalled.

Device information Name: Virtual Bluetooth Support (Include Audio) ID: BTHENUM\{CBECAB40-A2C8-4AB3-ADC1-DE0FE95D8600}_LOCALMFG&0000\8&B5E5AF2&0&000000000000_00000000 Error code: 31 Reinstall device driver Completed There is a problem with the driver for Virtual Bluetooth Support (Include Audio). Reinstalling the driver might fix this problem.

6 Bluetooth LWFLT Device has a driver problem Not fixed

There is a problem with the driver for Bluetooth LWFLT Device. The driver needs to be reinstalled.

Device information Name: Bluetooth LWFLT Device ID: BTHENUM\{DD533152-01F4-435C-ABFE-984BC21A2A65}_LOCALMFG&0000\8&B5E5AF2&0&000000000000_00000000 Error code: 31 Reinstall device driver Completed There is a problem with the driver for Bluetooth LWFLT Device. Reinstalling the driver might fix this problem.

6 Hardware changes might not have been detected Detected

Scan for recent hardware changes Completed Scanning might find new devices attached to your computer and install them.

Potential issues that were checked

Detection details

Windows Update configured to never install drivers Issue not present

Driver updates aren't automatically installed when detected by Windows Update.

Detection details

Collection information
Computer Name:	WILSON
Windows Version:	6.3
Architecture:	x64
Time:	Wednesday, March 19, 2014 3:21:44 PM

Publisher details

Hardware and Devices
Find and fix problems with devices and hardware.
Package Version:	1.1
Publisher:	Microsoft Windows

Hardware and Devices
Find and fix problems with devices and hardware.
Package Version:	1.0
Publisher:	Microsoft Corporation

Well the above only gives the information about the driver and not the card, you could to support.dell.com enter your service tag, click on specifications and search for the Dell wireless card, the model would be specified there ... 

oh ok.  cool how will i know the service tag where do I find it? 

Can you let us know what the hardware IDs are under network drivers in the device manager? Instructions are here:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/

hello in my dell inspiron17 also i see a yellow tab next to bluetooth audio device.

what can i do?

hello in my dell inspiron17 also i see a yellow tab next to bluetooth audio device. what can i do?

Please provide the hardware IDs of the network adapter so I can determine if it is an Broadcom, Atheros or Intel adapter:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/

Also Windows 7 or 8.1 and what Inspiron 17? There are a few:

• Inspiron 17 (N7010)
• Inspiron 17 3721
• Inspiron 17 3737
• Inspiron 17 7737
• Inspiron 1720
• Inspiron 1721
• Inspiron 1750
• Inspiron 1764
• Inspiron 17R 5721
• Inspiron 17R 5720
• Inspiron 17R 5737
• Inspiron 17R N7110
• Inspiron 17R SE 7720

I did tried to use the service tag. I still having problem with the bluetooth.  so I think the bluetooth driver seem to be broken. so far I have not use it on my laptop.  i mostly use the bluethooth on tablet from kindle fire. I wish it work on laptop.  This is my only options i can use bluetooth on kindle fire

well done.........