Can't browse internet after installing windows xp sp2

Question

Hey all!     I have a Dell Inspiron 1150 2.4 Ghz 512mb Ram that is running microsoft windows xp home edition 2002 sp2. Now, I just upgraded to service pack 2, and ever since doing so, I cannot browse the internet, at least not with IE which is the only browser that I have up. If I uninstall the SP2 update, I can browse just find. I use a wireless and ethernet/dsl connection depending and this happens on both ways of connecting. So, I am unsure what to do. I think that I have every known relevant update known to man, but I am unsure. If you could hel p me out, I would love it!! I have uninstalled and reinstalled like 3 times, I have no detectable viruses or spyware. I have run different utilities and processes. I can browse when I first sign on, or directly after I repair the network connection, but within 30 seconds the browser acts as if I am not connected to the internet and says the webpages cannot be displayed. Please help!!!!!!!!!!!!!!!     Thanks

volcano11 · Answer

See if the following helps: <ADMIN NOTE: Broken link has been removed from this post by Dell> Steve

rpcollins1 · Answer

Tried,  but didn't help. Thanks though!

jmwills · Answer

The only other thing that comes to mind is unisattling the adapters and rebooting to let them reinstall.  How up to date is your BIOS?

rpcollins1 · Answer

My bios is totally up to date. I am not sure how to uninstall adapters though. Directions please? Thanks!!

M-Jaydb · Answer

Same problem here with a Inspiron 8200. I did a clean install of Windows XP yesterday, everything went fine did all the updates and installed SP 2, now I have internet for about 30secs. The connection is ok, I'm getting an IP number from my router but no internet. I turned off my firewall and manually entered the first and second DNS number. I did all the known patches and fixes but still the same problem.

Greetings,
M-Jay
The Netherlands

jmwills · Answer

Use DHCP settings, not manual settings.

M-Jaydb · Answer

Here's my ipconfig, it's a dutch XP version but you'll understand it.

Windows IP-configuratie

Host-naam . . . . . . . . . . . .: joeplaptop
Primair DNS-achtervoegsel. . . . .:
Knooppunttype: . . . . . . . . . .: onbekend
IP-routering ingeschakeld. . . . .: nee
WINS-proxy ingeschakeld . . . . . : nee

Ethernet-adapter Draadloze netwerkverbinding:

Verbindingsspec. DNS-achtervoegsel:
Beschrijving . . . . . . . . . . .:
Avaya Wireless PC Card
Fysiek adres. . . . . . . . . . . : 00-02-2D-66-68-C5
DHCP ingeshakeld. . . . . . . . . : ja
Autom. configuratie ingeschakeld. : ja
IP-adres. . . . . . . . . . . . . : 192.168.1.12
Subnetmasker. . . . . . . . . . . : 255.255.255.0
Standaardgateway. . . . . . . . . : 192.168.1.1
DHCP-server . . . . . . . . . . . : 192.168.1.1
DNS-servers . . . . . . . . . . . : 192.168.1.1
Lease verkregen . . . . . . . . . : woensdag 6 september 2006 20:27:46
Lease verlopen . . . . . . . . . : woensdag 13 september 2006 20:27:46

Ethernet-adapter LAN-verbinding 3:

Status van medium . . . . . . . . : medium ontkoppeld
Beschrijving . . . . . . . . . . .:
3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
Fysiek adres. . . . . . . . . . . : 00-08-74-E7-49-38

jmwills · Answer

Did you put in the addresses of the WINS servers?  Both are needed.

M-Jaydb · Answer

See my IP config on the previous page I don't see my WINS address... or do I need to use the gateway address?

M-Jaydb · Answer

I normally use DHCP settings but I tried manual to see if it made a difference but it didn't so I switched back to DHCP.

M-Jaydb · Answer

Another strange thing I just discovered!
I connected my ethernet cable that usually is connected to my Dell Inspiron 9300 to the 8200 and it doesn't see the cable! See the ip config. The cable works perfect on my 9300. I downloaded the driver from the Dell site on my 9300 (USB Stick) and installed it when I finished installing SP2 on my 8200. The driver doesn't report an error.

jmwills · Answer

Try powering down everything and then connect cables to each machine thne power up. I have seen instances where a statci IP Address was necessary but you will need the address fo the WINS servers whihc can be obtained by

ipconfig /all

M-Jaydb · Answer

Ok, if I enter an IP address in my browser it opens the page?!?!? So some kind of DNS problem?

jmwills · Answer

Use ipconifg /all not ipconfig.  The DNS will come from the router.  Check the status page in the router.

M-Jaydb · Answer

I thought I solved the network card problem, I disabled function that let's Windows turn off the network card for energy saving. This worked for about 2 minutes (still no Internet!) and... now Windows is again not recognizing the cable!

This is the IP config when the card was on and I disconnected the Wireless card.

Windows IP-configuratie

Host-naam . . . . . . . . . . . .: joeplaptop
Primair DNS-achtervoegsel. . . . .:
Knooppunttype: . . . . . . . . . .: onbekend
IP-routering ingeschakeld. . . . .: nee
WINS-proxy ingeschakeld . . . . . : nee

Ethernet-adapter LAN-verbinding 3:

Verbindingsspec. DNS-achtervoegsel:
Beschrijving . . . . . . . . . . .:
3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
Fysiek adres. . . . . . . . . . . : 00-08-74-E7-49-38
DHCP ingeshakeld. . . . . . . . . : ja
Autom. configuratie ingeschakeld. : ja
IP-adres. . . . . . . . . . . . . : 192.168.1.13
Subnetmasker. . . . . . . . . . . : 255.255.255.0
Standaardgateway. . . . . . . . . : 192.168.1.1
DHCP-server . . . . . . . . . . . : 192.168.1.1
DNS-servers . . . . . . . . . . . : 192.168.1.1
Lease verkregen . . . . . . . . . : woensdag 6 september 2006 21:07:01
Lease verlopen . . . . . . . . . : woensdag 13 september 2006 21:07:01

Networking, Internet, & Bluetooth

Can't browse internet after installing windows xp sp2

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