Unsolved

This post is more than 5 years old

6 Posts

99110

August 7th, 2009 22:00

Can't get new Mini XP to connect to the wireless network in my house

I just got a mini (XP), and I can't connect to the wireless network in my house. When I click on my wireless ntework, I get a message that says "Windows cannot configure this wireless connection. If you have another program to manage this wireless connection, use that software." Then it goes on to have me start the Zero Configuration (WZC) service by going to article 871122 in teh Microsoft knowledge base, but I've followed the instructions there about ten times and it doesn't do anything. HELP.

1 Message

August 8th, 2009 16:00

I gave myself a huge headache on this one too.  You have two different programs on your computer to manage internet connections, one is dell and the other is windows.  Windows is the one that most people use.  Dell is the one that comes as the default on your computer. 

To fix this go to your start button click on Run. 

type in     services.msc

You will have a new window pop up with a list of programs find the one titled Dell Wireless WLAN Tray Service

click on it once to highlight

once it is highlighted there should be a link on the left that says stop the service

click on stop

then go down the list until you find Wireless Zero Configuration

click on start to activate the Windows Wireless manager

Hope this helps

9 Legend

 • 

30.3K Posts

August 8th, 2009 19:00

DelPico,

 

Hit start, run and then type CMD

 

Hit enter and then type

 

ipconfig /all          (space between the g and /)

 

Hit enter. Then copy and paste the results here.

 

 

Rick

6 Posts

August 9th, 2009 08:00

Hey, thanks so much.  I think that did it, but in addition to stopping the Dell Wireless Tray option, I also disabled it. That seemed to allow the Wireless Zero Configuration option to stick, even after rebooting.  Keep your fingers crossed.  Maybe I'll end up loving this little Mini after all!

Thanks, everyone else, too, for your replies! :emotion-2:

3 Posts

August 10th, 2009 22:00

Hello,

I have the same issue, here are my settings, any suggestions are much appreciated.  I have windows xp on a 1011v inspiron.

 

Microsoft Windows XP [Version 5.1.2600]

(C) Copyright 1985-2001 Microsoft Corp.

 

C:\Documents and Settings\Owner>ipconfig /all

 

Windows IP Configuration

 

        Host Name . . . . . . . . . . . . : PURPLE76

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Broadcast

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

 

Ethernet adapter Local Area Connection:

 

        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI

-E Fast Ethernet NIC

        Physical Address. . . . . . . . . : 00-24-E8-C1-7F-55

 

Ethernet adapter Wireless Network Connection:

 

        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Dell Wireless 1510 Wireless-N WLAN M

ini-Card

        Physical Address. . . . . . . . . : 00-25-56-2D-B6-43

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 0.0.0.0

        Subnet Mask . . . . . . . . . . . : 0.0.0.0

        Default Gateway . . . . . . . . . :

        DHCP Server . . . . . . . . . . . : 255.255.255.255

 

C:\Documents and Settings\Owner>

 

9 Legend

 • 

30.3K Posts

August 11th, 2009 02:00

J2THELO76,

 

First, you were connected with the ethernet cable when you did the log, correct? I do not see an ip address for you.

 

What type of wireless router are you using? What type of security are you using with your wireless router? What is your isp?

 

Maybe we should make a new post and you give some details on what is or is not happening. Please don't let out the little details, like I just did a clean installation of my operating system, etc...

 

 

Rick

9 Legend

 • 

30.3K Posts

August 11th, 2009 21:00

J2THELO76,

 

Just copy everything you just posted to a new thread and in the subject line say you cannot connect. It will cause less confusion. Have to go. Bad electrical storm in area.. I will be on later as will others that may be able to help you.

 

 

Rick

3 Posts

August 11th, 2009 21:00

Rick

Thank you for helping me, I appreciate it.

First, I did try to connect using the ethernet cable, but still was unable to connect.  When I did the log, I was trying to connect to the internet using my wireless connection. I noticed no ip address as well..

My wireless router is D-Link rangebooster g and my isp is comcast.  I'm not sure what you mean by type of security, sorry! 

I haven't done anything, installation or otherwise.  Just took it out the box, plugged into outlet for power, and clicked on the internet.  This is what I did to my other laptop and it works just fine as does my desktop, so I know its not the internet per say.

I recently purchased a verizon usb card for internet service, and that doesn't work either, just an FYI, but it works on my other laptop.  Let me know if you want me to creat another/new post.

 

 

1 Message

November 30th, 2014 16:00

need help finding wifi in the house.

No Events found!

Top