Conexant HDA D110 MDC V.92 Modem - used for Voice calls? (Windows Dialer)

Question

I have recently bought a great new Dell Latitiude D520 with Conexant HDA D110 MDC V.92 Modem (delivered 3 days after I ordered it - great service Dell!)   What I cannot seem to get right it use the windows XP Dailer software to work with the Modem. I m running Windows XP, got 'Sigmatel Audio' which seems to want to drive the microphone & a Conexant HDA D110 MDC v.92 modem built in.   Basically I am pluged in with a headset, dial a number using Dailer.exe  - the number rings, person answers & I can hear them, but they cannot hear me.   Checked all the settings possible, tested hardware, the headset works fine with the likes of Skype, but not with Windows XP, Dialer & Dell. It worked fine on a 6 year-old Toshiba laptop running on Windows XP.   Does anybody have an idea on how I can get this fixed?.

gtruter · Answer

I called Dell support to ask about this & they tell me that they don´t offer support if 2 individual parts of the machine work fine, but don´t function together???   How is this - the modem works fine with data. The mike works fine with everything else. However the 2 parts don´t work together.   What type of service is this?

jmgmayo · Answer

Hi,   we have the same problem over a DELL Latitude D620 . Do you solve it?   We have read that this kind of problem appears only when the modem is not a voice modem but this modem is a voice, isn't it?   Thanks.

Gina Q · Answer

Please check the User's Guide  for this modem under Introduction Features you will see that this modem does not support voice or PBX.

jmgmayo · Answer

I don't understand the user manual because first it explian that the modem could receive a incoming call, to disconect from internet, to finish the call and return to internet. And at the end the manual indicates that this modem doesn't support voice calls.   How it is possible?     Thanks.

Gina Q · Answer

In the original post the user states they are trying to make outbound calls using this modem. This is not possible because it is not a voice modem (see the bottom bullet). There is a feature that this modem supports called Modem on Hold which allows your system to put the Internet on hold while you briefly answer an incoming call. Your ISP must support this feature for it to work. Modem on Hold does just what it says puts the modem on hold while on the internet but you cannot make any outbound calls with Modem on Hold. It is only for incoming calls and only for brief conversations. This was created in order to not miss calls while on the internet..

SuperStress · Answer

Gina,   As you point out above, this modem does not support voice or digital PBX.  What about analog PBX?   I'm trying to connect over an analog PBX system and the connection fails during the handshake.   I'm on a Latitude D620 with the Conexant modem.  My old laptop (Latitude C640 with a PCTel 2304WT V.92 MDC modem) works fine over the same phone line.   Any ideas?  I'm suspicious that it has something to do with the NetWaiting application, but I haven't been able to figure this out!   Thanks. SuperStress

Networking, Internet, & Bluetooth

Conexant HDA D110 MDC V.92 Modem - used for Voice calls? (Windows Dialer)

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