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74717
February 16th, 2012 11:00
Connected to WiFi network but limited (local) access available only
Greetings Dell support forum,
I recently took my Dell Inspiron1545 out of sleep mode and my wireless internet connection no longer works.
I have tried power cycling the 2-wire modem and the Cisco Valet router and resetting as well. I also have another laptop and xbox that use this network and are having NO issues in connecting and working perfectly fine.
The only device not working is the Dell laptop.
I've tried removing the network profile, uninstalling the wifi driver and reinstalling after powercycling the computer and still nothing but limited connectivity only
The WLAN utility has stated that the "Gateway IP Ping" has failed
Now the laptop will connect to internet via LAN cable however will not to WiFi
I have attached the IPconfig spec sheet and hopefully somewhat can steer me in the right direction and get me back up an running.
Windows IP Configuration
Host Name . . . . . . . . . . . . : Zee-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-22-5F-BF-40-AB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8830:577f:a3fc:6333%15(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.99.51(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Windows\system32>
PudgyOne
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February 16th, 2012 11:00
createurf8,
The 169.154 ip address tells me that you may have a small router problem.
Power down the ISP/modem/router and your wireless router(if any). Wait 30 seconds, then power on the ISP modem/router. Wait 15 seconds, then power on the wireless router(if any)
Restart your computer and try to connect. What happens?
Also try...
Start, control panel, device manager, double click on Dell Wireless 1397 WLAN Mini-Card, advanced. Look for Antenna diversity. Change it from Auto to Aux.
Rick
createurf8
6 Posts
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February 16th, 2012 15:00
Thanks rick I didn't cycle the router modem again but i went straight to your second option of setting the antenna diversity from auto to aux and it fixed the problem.
So what was the importance of making that swap? What causes antenna diversity to change all of a sudden?
PudgyOne
11 Legend
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February 17th, 2012 02:00
createurf8,
It seems that some adapters get a better signal from the Aux lead, so switching from Auto to Aux, then adapter gets a better signal.
It should keep this setting. As for powering the modem(s), this works when there are power flickers or electrical storms. This sometimes cause wireless devices to malfunction and jus power cycling them brings everything back.
Take care,
Rick