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SilDuQuei
1 Copper

Dell Mobile Broadband Manager for DW5560

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Dear community,

I am rather inept on installation matters and I am facing the following problem I bought an E6230 and a few days ago I have decided to purchase an internal mobile broadband device, the proper DW5560, to improve my experience.

It was easy to install the card [and quite hard to place the bottom cover again!].The operating system detected the new equipment, but was unable to install it on its own. So far, everything by the book. I went to ftp.dell.com and searched for a driver.

I downloaded the M66F4_A00_setup_ZPE  and run the file. At first, there was an installation error in the last item (something simply named DW5560 mobile);I removed everything and run the file again. This time I have got none error message.

I have checked my Device Manager on the Control Panel of my Windows7 [64 bit] and I found the DW5560 mini-card components in several places such as: smart-card readers, modems and COM/LPT output.

My question is the following:

I was expecting to get some software with which I could manage the mini-card. Switch it on/off, access GPS, etc. Browsing a bit I have found something about some “Dell Mobile Broadband Manager” (DMBM), but I have so far been unable to find a place to download it from. [I do not even know if it works in this case.]

Moreover, from my browsing I have learnt that this DMBM is usually place in some directory called ‘Dell Wireless’, which I cannot find on my computer. The wireless in managed by Intel PROset wireless by default.

Could anyone give me a hint about how to put my new (much waited) component to work, please? What is the link for the E6230/DW5560 DMBM

Many thanks,

SDQ

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1 Solution

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Dell-Kuldeep M
3 Silver

Re: Dell Mobile Broadband Manager for DW5560

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Hi SDQ,

You may install the Dell Mobile Broadband Manager from the link http://dell.to/18LICTw.

For more information on DMBM, refer to the link below.

ftp://ftp.dell.com/Manuals/all-products/esuprt_electronics/esuprt_network/esuprt_mobile_broadand/del...

You may copy and paste this link in a new browser window. It may ask you to 'Save' the file. Save it to the desktop and then double click on the file to install it.

Please feel free to reply for any further assistance.

Thanks & Regards
Kuldeep M
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA; India. For helpful Dell Support Videos, you may click Here.

12 Replies
Dell-Kuldeep M
3 Silver

Re: Dell Mobile Broadband Manager for DW5560

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Hi SDQ,

You may install the Dell Mobile Broadband Manager from the link http://dell.to/18LICTw.

For more information on DMBM, refer to the link below.

ftp://ftp.dell.com/Manuals/all-products/esuprt_electronics/esuprt_network/esuprt_mobile_broadand/del...

You may copy and paste this link in a new browser window. It may ask you to 'Save' the file. Save it to the desktop and then double click on the file to install it.

Please feel free to reply for any further assistance.

Thanks & Regards
Kuldeep M
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA; India. For helpful Dell Support Videos, you may click Here.

Caloure
1 Copper

Re: Dell Mobile Broadband Manager for DW5560

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Hello,

I'm experiencing the same problem, does this version of the Dell Broadband Manager applies for the Latitude E5530 in combination with the DW5560 as well?

I can't seem to find an official compatible download link....

Thanks in advance for answering!

 

Regards,

 

Caloure

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Dell-Kuldeep M
3 Silver

Re: Dell Mobile Broadband Manager for DW5560

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Hi Caloure,

You may install the DMBM application from the same link. It would work with Latitude E5530 as well.

Let me know in case of any issues. I will be glad to assist.

Thanks & Regards
Kuldeep M
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA; India. For helpful Dell Support Videos, you may click Here.

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SilDuQuei
1 Copper

Re: Dell Mobile Broadband Manager for DW5560

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Dear Kuldeep,

Thanks for your reply.

I have installed the software and my broadband connection is working OK.

Regards,

SDQ

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Dell-Kuldeep M
3 Silver

Re: Dell Mobile Broadband Manager for DW5560

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Hi SDQ,

Thank you for the response. Glad to know that the issue is resolved.

Please feel free to reply for any further assistance.

Thanks & Regards
Kuldeep M
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA; India. For helpful Dell Support Videos, you may click Here.

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Masiah
1 Copper

RE: Dell Mobile Broadband Manager for DW5560

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It works on a win 7 box - but not for windows 8 -

 

The last 3 driver that were sent to me by dell did not work -

 

I have a 6330 with the DW5560 and Win 8.1 -

 

Anyone know when dell is going to release an official copy of the driver for Win 8 - or do we have to depend on compatibility pack

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Dell-Amit V
2 Bronze

RE: Dell Mobile Broadband Manager for DW5560

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Hi Masiah,

You may use this link http://dell.to/1d6a7t0 to install Dell Mobile Broadband Driver for Dell latitude E 6330 with Windows 8.1 Operating system.

Hope this helps. Feel free to reply for any further question.

Thanks & Regards
Amit V
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USAIndia. For helpful Dell Support Videos, you may click Here.

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BrynEJ
1 Copper

RE: Dell Mobile Broadband Manager for DW5560

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Hi

I have a Dell E6430 and am running Windows 8.1
I have tried the Dell Mobile Broadband update but cannot get the Dell Broadband Manager to operate.
I want the SMS facility in this program

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Not applicable

RE: Dell Mobile Broadband Manager for DW5560

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I have same problem: working Dell Mobile broadband manager missing on my e6230 and on my 6430u under windows 8.1. I can't switch to "connect UMTS only" and my download speed under windows 8.1 is about 0.3 Mbps, under windows 7 about 5 mbps

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