neither my WiFi nor my Bluetooth are working after a Windows10 update (so called W10 spring update) installed itself automatically on the 14th June on my Dell XPS 13 (9350).
The Bluetooth Icon is not showing/available in the information center. I can`t even turn it off or on. The Wifi button is available in contrast. But the wifi always stays disabled. As soon as I click on it, it grays out and the Wifi stays disabled.
I have the same problems/symptoms on my XPS 13 as in the following Link:
I tried many different things - but nothing seems to have worked.
Finally, I though my current Broadcom networking card was defect. So I researched a good replacement/alternative.Since Dell also used and support the Intel 8265 Networking card in the XPS13, I had a professional replace the current Broadcom Dell 1820 networking card with it.
But, the same problems with my WiFi and BT persist.
I would be very grateful vor any help!.
@Rowzee encountered the same error and provided a solution that also worked for me. "In my case it was really an annoyance - all BT devices worked, but occasional BSOD due to btwaudio.sys. Tried updating drivers, etc. multiple times. Finally found a solution which worked for me (XPS13 Windows 10). I went to 'add / remove programs' and towards the end found WIDCOMM bluetooth driver. I removed it and system has been fine ever since."
Thanks for the reply.
I tried that suggested solution. But I did not have any WIDCOMM software on my Dell XPS13. Since I also experience total wifi loss/failure (I am forced to use a wifi adapter constantly), I think that combined with my bluetooth problems there should be another cause for these problems. Personally, I think the windows 10 Update from May/June caused these problems.