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April 4th, 2015 13:00
E5510 driver install issues with 6300 wifi and Bluetooth
I hope someone can help. I have an E5510 that the hard disk crashed on. When I reload the windows 7 disk and install all of the drivers I seem to have a conflict between the 6300 wifi driver and the bluetooth drivers. Everything looks good until I do the windows updates. Then the bluetooth goes away and I have a bunch of wifi driver errors in the device manager. you cant uninstall them. Anyone have any ideas?
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DELL-Shawn B
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April 7th, 2015 09:00
Hi bwing777,
Thanks for the post! It sounds like the Windows update could have a ‘Microsoft recommended’ Bluetooth driver update included. I would suggest running a system restore or uninstalling the Bluetooth device, then double checking the device drivers being installed by Microsoft Update and preventing them from updating automatically.
For the recommended Dell drivers, and the order we suggest these drivers be installed, check out the guide below.
Latitude E5510: Windows 7 Driver Install Order
http://www.dell.com/support/article/us/en/19/SLN286334/EN
Thanks,