hi, i just bought an inspiron 3650 i5, nvidia last week. though i can surf the net using YES GO dongle, it sometimes gives error messages or page not found. when i troubleshoot the network adapter 'ethernet 2' it gave error "ethernet 2 doesn't have a valid ip configuration". i have try to change the ip address, gateway, dns, ipconfig, etc but it still the same. i also follow blog from the web to deal with this problem but still fail. please advise.
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Thanks for posting. Since the Yes Go dongle hasn't been tested for use with Dell products, it's difficult to troubleshoot this for you. Are you able to connect to the internet through either wifi or ethernet? What OS are you running, and is it compatible with the dongle?
hi robert, this YES Go dongle was used with my dell n4010 laptop without problem before laptop goes bust. now, i'm still subscribing to YES. with my new inspiron 3650, i'm able to connect to internet with my YESGo dongle but sometimes irritating, with error, page not found or it keeps loading forever till error pop out. i've no wifi or ethernet cable to test. running on win10. please advise.
Well, as I said before, Dell has not tested this. I do not have a Yes Go to use, and I'm not familiar with the product. Maybe some other users have experience with this and will answer.
To get rid of the Ethernet doesn't have a valid IP configuration error in Windows 10, you can try to clean up all DNS cache first.
Next, renew IP and release it by using two commands below:
- ipconfig /renew
- ipconfig /release
then clean up all DNS cache again with:
- ipconfig /flushdns
Reboot your computer! If it doesn't work, then you should reset win sock with the following command:
- netsh winsock reset
and then restart your Windows 10 PC.
The last step you can try is to configure your IP address to be static, not dynamic. By that, you can control the IP settings instead of allowing your computer configures it automatically.