I am using a Dimension 4600 , i have reintalled Windows XP due to a virus. I have been using highspeed internet ever since i have had the computer . When i try to connect through dial up [EarthLink] i get this error message Error 692 There was a hardware failure in the modem [or other connecting device]. ......... i made sure all the dialing information was the same as the dialing information on this computer , i made sure the cord was plugged into the phone cord slot and i tryed the other phone cord slot just to see if it would work i still get the same results
Can someone please help me out it would be ? .:furpitas:.
Thanks for using the Dell Community Forum.
Are you using Windows to connect to EarthLink or did EarthLink have you install special software. Also, did you get the correct drivers installed for the modem.