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43956
January 29th, 2009 05:00
HTTP, HTTPS, FTP Diagnostic Help
I have been having issues with my internet connection for almost 2 weeks. No matter what web sites I try to go to, I get these errors. Have searched
the internet and can find no clear solution. I have turned off my firewalls. I am using a Dell XPS 210 service pack 3 with windows XP. I have a linksys
router and have run diagnostics on it. It is fine. I connect through Internet Explorer 7. All of my microsoft updates are in. I run PC Tools spyware and
anti-virus. It says my computer is clean. I have reset my internet connection. I have used system restore, which I can no longer use because it says it
can't restore to that date, nomatter what date and now it will only let me pick a date back to the 13th of January. I also run RegCure because the information
that I have managed to find on this problem said that I probably have registry errors. Any help that anyone could give me would be greatly appreciated. I'm afraid I am
at my wits end. And also, no other computers hooked up to this router are having this problem. I have tried new internet/ethernet cables, tried plugging this
one directly to the modem, and have tried all other ports on my router. Still have the same problems. This is not a wireless connection.
PLEASE HELP!! Thank you.
Last diagnostic run time: 01/29/09 07:39:08
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|
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| info | Using home Internet connection |
| info | Redirecting user to support call |
|
|
|
| warn | FTP (Passive): Error 8 connecting to ftp.microsoft.com: Not enough storage is available to process this command. |
| warn | FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established |
| info | HTTP: Successfully connected to www.microsoft.com. |
| info | HTTPS: Successfully connected to www.microsoft.com. |
| error | Could not make an FTP connection. |
THIS ONE WAS ON JANUARY 13, 2009
Last diagnostic run time: 01/13/09 13:20:22
| HTTP, HTTPS, FTP Diagnostic |
|
| HTTP, HTTPS, FTP connectivity |
|
| warn |
FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established |
| warn |
FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established |
| info |
HTTP: Successfully connected to www.microsoft.com. |
| info |
HTTPS: Successfully connected to www.microsoft.com. |
| error |
Could not make an FTP connection. |
| info |
Redirecting user to support call |
| DNS Client Diagnostic |
|
| DNS - Not a home user scenario |
|
| info |
Using Web Proxy: no |
| info |
Resolving name ok for (www.microsoft.com): yes |
| No DNS servers |
|
| DNS failure |
|
| Gateway Diagnostic |
|
| Gateway |
|
| info |
The following proxy configuration is being used by IE: Automatically Detect Settings:Disabled Automatic Configuration Script: Proxy Server: Proxy Bypass list: |
| info |
This computer has the following default gateway entry(ies): 192.168.1.1 |
| info |
This computer has the following IP address(es): 192.168.1.103 |
| info |
The default gateway is in the same subnet as this computer |
| info |
The default gateway entry is a valid unicast address |
| info |
The default gateway address was resolved via ARP in 1 try(ies) |
| info |
The default gateway was reached via ICMP Ping in 1 try(ies) |
| info |
TCP port 80 on host 207.46.193.254 was successfully reached |
| info |
The Internet host www.microsoft.com was successfully reached |
| info |
The default gateway is OK |
| IP Layer Diagnostic |
||
| Corrupted IP routing table |
||
| info |
The default route is valid |
|
| info |
The loopback route is valid |
|
| info |
The local host route is valid |
|
| info |
The local subnet route is valid |
|
| Invalid ARP cache entries |
||
| action |
The ARP cache has been flushed |
|
| IP Configuration Diagnostic |
|
| Invalid IP address |
|
| info |
Valid IP address detected: 192.168.1.103 |
| Wireless Diagnostic |
| Wireless - Service disabled |
| Wireless - User SSID |
| Wireless - First time setup |
| Wireless - Radio off |
| Wireless - Out of range |
| Wireless - Hardware issue |
| Wireless - Novice user |
| Wireless - Ad-hoc network |
| Wireless - Less preferred |
| Wireless - 802.1x enabled |
| Wireless - Configuration mismatch |
| Wireless - Low SNR |
| WinSock Diagnostic |
|
| WinSock status |
|
| info |
All base service provider entries are present in the Winsock catalog. |
| info |
The Winsock Service provider chains are valid. |
| info |
Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test. |
| info |
Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test. |
| info |
Provider entry RSVP UDP Service Provider passed the loopback communication test. |
| info |
Provider entry RSVP TCP Service Provider passed the loopback communication test. |
| info |
Connectivity is valid for all Winsock service providers. |
| Network Adapter Diagnostic |
|||
| Network location detection |
|||
| info |
Using home Internet connection |
||
| Network adapter identification |
|||
| info |
Network connection: Name=Local Area Connection, Device=Intel(R) 82562V 10/100 Network Connection, MediaType=LAN, SubMediaType=LAN |
||
| info |
Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394 |
||
| info |
Network connection: Name=Internet Connection, Device=Internet Connection, MediaType=SHARED ACCESS HOST LAN, SubMediaType=NONE |
||
| info |
Ethernet connection selected |
||
| Network adapter status |
|||
| info |
Network connection status: Connected |
||
| HTTP, HTTPS, FTP Diagnostic |
|
| HTTP, HTTPS, FTP connectivity |
|
| warn |
HTTPS: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established |
| warn |
FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established |
| warn |
FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established |
| warn |
HTTPS: Error 12029 connecting to www.passport.net: A connection with the server could not be established |
| info |
HTTP: Successfully connected to www.microsoft.com. |
| error |
Could not make an HTTPS connection. |
| error |
Could not make an FTP connection. |